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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,285 Reviews

1,285 Reviews of Wellesley Volkswagen - Service Center

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March 27, 2021

They are very knowledgeable relative to their craft. They also offer white glove service! Lastly, their advice and care is greatly appreciated, they are also sensitive to their customers time. More

by WWAARCHITECTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
March 27, 2021

Drew was very helpful and kept me updated updated on the progress of issues with my car. Appreciate his professionalism . Experience was positive. Will use VW again More

by PAK1298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Great customer service! Friendly, accommodating and accurate. I can't thank the people at Wellesley VW enough for the years of quality service and assistance. I've been a customer for over 15 years. More

by ELIZABETHAGOURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Jabour
March 25, 2021

Courteous and polite gentleman who provides great service and sees to it that car is ready in a timely and agreed upon fashion to be picked up. More

by Egilius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Drew is ALWAYS knowledgeable, kind, polite , accommodating and welcoming. As an 83 year old customer, I returned to VW Wellesley for another car because of the exceptional service and the respec More

by lhill8177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Drew was very helpful and made finding the cause of a check engine light and warranty repair very easy. I never felt pressured or unsure about where in the process the diagnosis and repair were More

by hunter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Karl is very professional and makes getting your car serviced so easy! Everyone that works in the service department is extremely polite and professional. I highly recommend the service department at More

by ALLISONLEVANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

As always, the Service Team is great! Really enjoyable to work with and the quality of the service is top notch! The detail work brought my car back to showroom new! More

by Needham Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Heather, Matt Pitts
March 15, 2021

Always a positive experience. People are friendly and very helpful/patient with a senior citizen! Must believe service techs are competent and thorough too. Cost is a little high but I trust Wellesley More

by JOANNADKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

The service team, as always is great, clear, and responsive. Specific callout to Drew who always goes above and beyond and provides great customer service. More

by H.S.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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