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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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November 20, 2020

fast and easy professional inexpensive knowledgeable fast and easy professional inexpensive knowledgeable service minded responsive i would never go any where else in the future for sure i More

by lthomsen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Drew Ricci provides exceptional customer service. He's a "break-the-mold" example of how to treat the customer. Smart, responsive, and polite. None better More

by howard.lurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Overall great service from a helpful and professional Service Department. Wellesley VW Service Department goes out of its way to make sure you are a satisfied customer. More

by WK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
November 17, 2020

Great service wind excellent people would definitely go again. Car came back in great order and very very clean Nice people to deal with who went above and beyond More

by ALBARTSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
November 16, 2020

The staff is always attentive to the need for any required maintenance or repair. They will always take the time to fully explain the work and complete within a reasonable length of time. More

by billc508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Great Sales & Service deptment ..I had an issue with warranty work always willing to help with any of my questions Keep up the great work More

by rnewis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Great service department!! Timely appointment and helpful getting tires in a timely fashion. Appointment took the amount of time that they estimated for the appointment. Thank you!! More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
November 05, 2020

Great for scheduling. Sent confirming appointment notes by email. Kept me informed on progress while waiting. Made good recommendations for additional suggested work with pricing. More

by M4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Straightforward, efficient, and hassle-free. I brought my car in the morning to have an oil change, but needed new breaks as well. They took care of both problems, and I was able to pick my car up just af More

by GerryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Drew was very helpful in his recommendations and he was great in following through with updates. Although my service plan on my VW is expiring I plan to continue to use VW Wellesley for service More

by M4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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