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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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January 26, 2021

I’ve had Drew as my service manager for 3 different visits in the past year and he’s been terrific every time. He’s a straight shooter and always looks out for what is in the best interests of his cust More

by JoeJane19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

An excellent service center, good work and efficient service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for complet More

by billc508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jabour
January 20, 2021

I've trusted them with my vehicles' care for more than 25 years. I've always found them to be friendly, professional and willing to go the extra mile. I'm very satisfied with the service that receive from More

by SEMPEREADEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
January 19, 2021

The appointment was fine but the technician offered services that were already done during the summer. That unnecessary additional service would have cost $1,500. More

by BCANTEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Jabour
January 19, 2021

Long time customer for more that 20 years both car purchase and service. Always outstanding service. Requirements always met and work completed on time. Well done. More

by ATKINSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kandalaft, Matt Pitts
January 15, 2021

When for warranty and anual maintance on my 2019 Atltas today ..the Wellesley service dept. was very professional ..I would highly recommend them Thanks Again More

by rnewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Service technicians are Five stars.The person making the Service technicians are Five stars. The person making the appointment is 2 stars Polite but mangled my appointment is what I asked for and the part More

by singer_david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pitts
January 09, 2021

From the service department and the sales department and the snacks I just enjoy going to the dealership. Matt Pitts leading the service department Was a perfect assignment. More

by WILLIAMGFARGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
January 06, 2021

Always been a Great dealership , from sales to service .. been using wellesley vw a long time for a reason, Heather is helpful , fantastic !! Andreas Is knowledgeable and makes the appropriate purchase More

by RUSTOMMEHTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreas, Mike. , Michael Kandalaft, Matt Pitts, TJ Jabour
January 04, 2021

I had a wonderful experience during my recent Volkswagon service. It was my first service appointment for my Atlas. The team was courteous and efficient. More

by SCHMUZANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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