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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,285 Reviews

1,285 Reviews of Wellesley Volkswagen - Service Center

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August 30, 2021

Mike Ahearn, Heather, Drew and Matt are absolutely incredible. You guys have the best all around dealership east of the Mississippi. There is one in L.A. that might be NEARLY as good, but not quite. More

by BOB.BERNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, April, Mike Ahearn, Matt Pitts, TJ Jabour, Samantha Briody
August 30, 2021

Drew was extremely helpful and very quick. I will always go to him and his team from here on out. The service was top notch and highly professional. More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
August 29, 2021

Service was quick and completed in a shorter time then originally estimated. Thanks for the courtesy car. Eighteen, nineteen, twenty, twenty one, twenty two, twenty three More

by KHNEWELL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not rating individuals
August 28, 2021

Excellent service as always. Any issues I’ve mentioned have always been diagnosed and fixed quickly with professionalism and courtesy. This is not the closest dealership to my home but these guys cannot b More

by T Handy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Karl was incredibly helpful and communicative - took great care of my car and took care of all the details for me! Even gave my car a wash before returning it. Highly recommend Wellesley VW! More

by Elisabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Everyone at Wellesley Volkswagen has been extremely helpful, honest and caring since going there. I was able to trade my car in, set up a new lease and have had service performed there. Every step of More

by Mrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

All was handled perfectly by Drew. He forwarded me to address to get the inspection done. The easy access to WIFI makes waiting not a big deal More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

I recently switched from another volks dealership to Wellesley to be closer to home and I continue to be impressed with the personal service I’ve received. I was at the other dealership for almost 20 ye More

by BethanyC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

We were not thrilled with the extent of work our car needed—but Drew and team made it as painless as possible. They communicated with insurance on our behalf and kept us updated at every turn. We are so More

by CC
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Great experience! The rep kept me informed each step of the way. She coordinated shuttle rides for me to and from the dealership. She also found that my warranty covered the cost of service. The beat part More

by KAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
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