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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,285 Reviews

1,285 Reviews of Wellesley Volkswagen - Service Center

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October 01, 2021

We have been extremely pleased with the level of professionalism, responsiveness and thoroughness. We have never been disappointed. More

by FOXFIRE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
Jan 03, 2022 -

FOXFIRE44 responded

We have very pleased with the professionalism of the service advisers and very satisfied with the quality of the work performed by the service department.

October 01, 2021

The dealership was clean and tidy. staff were polite and helpful with servicing our VW. More

by CUT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
September 28, 2021

Drew couldn’t have been more helpful. Went above and beyond on service. Solved 3 separate issues in a flash! More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Fast, efficient, professional. Fantastic customer service. Sam was outstanding and went out of her way to accommodate me / my car during an unscheduled visit More

by KATIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
September 22, 2021

My late wife Elizabeth W. bought the Volkswagen Jetta that was just serviced from Wellesley Volkswagen in October of 2002, and thus began an exceptional experience of fine service. On Monday (9/20), I br More

by mjtpino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

This was a no charge software update from a recall. Service was quick and easy. More

by BRUCE.HUNTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

this was a top notch service visit and my service issue was resolved resolved satisfactorily More

by RONGOLINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Brought in my car for service Staff very professional and understandable and transparent on major service on car. More

by CALVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Excellent service! Alerted me of the recall. Fantastic communication throughout the process. Text message alerts also made the whole process of drop-off and pick up easy. More

by VE_NIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
September 16, 2021

Missed to do the state Inspection Inspection signal Missed to do the state Inspection Inspection signal still on Should work on clearer check out report (what was inspected , what have been the obser More

by HofG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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