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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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April 07, 2021

Team was courteous and efficient. Drew always is looking out for the customer's best interest and takes the time to explain matters and issues well. More

by NDJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

An excellent dealership for purchase or repair. The staff personnel are always willing to answer questions or give out information helpful in deciding which repairs should be made. More

by billc508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jabour
March 29, 2021

The dealership is well organized and has been trustworthy over many years of my dealings with them. Service is available quickly and has provided reliable care for my vehicles. More

by Repeat leasee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Jabour
March 29, 2021

Ready when I walked in the door. Great service. Kept me updated. Very professional. Drew was excellent. Appreciated ability to book specific times in advance. More

by JAK68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

They are very knowledgeable relative to their craft. They also offer white glove service! Lastly, their advice and care is greatly appreciated, they are also sensitive to their customers time. More

by WWAARCHITECTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
March 27, 2021

Drew was very helpful and kept me updated updated on the progress of issues with my car. Appreciate his professionalism . Experience was positive. Will use VW again More

by PAK1298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Great customer service! Friendly, accommodating and accurate. I can't thank the people at Wellesley VW enough for the years of quality service and assistance. I've been a customer for over 15 years. More

by ELIZABETHAGOURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Jabour
March 25, 2021

Drew is ALWAYS knowledgeable, kind, polite , accommodating and welcoming. As an 83 year old customer, I returned to VW Wellesley for another car because of the exceptional service and the respec More

by lhill8177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Courteous and polite gentleman who provides great service and sees to it that car is ready in a timely and agreed upon fashion to be picked up. More

by Egilius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Drew was very helpful and made finding the cause of a check engine light and warranty repair very easy. I never felt pressured or unsure about where in the process the diagnosis and repair were More

by hunter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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