Wellesley Volkswagen

Happy We Returned We leased multiple Tiguans over many years... and almost didn't come back after our last experience (nearly 3 years ago, when a sales person leased us We leased multiple Tiguans over many years... and almost didn't come back after our last experience (nearly 3 years ago, when a sales person leased us a Jetta...) Thankfully, the management has changed, and the new team is focused on customer service again. Jens Albrecht and team, understood our requirements, and got us back into a nice, new, Habanero Orange Tiguan! And... with the new changes and updates, we were glad we had a re-orientation with all of the new features. It seems the team is refocused, and making a very conscious effort of taking care of their customers again. More

Buying a VW Tiguan I had in my mind that the VW Tiguan might be the right car for me...I shopped around a bit and went to Wellesley VW....I have to say it was an overa I had in my mind that the VW Tiguan might be the right car for me...I shopped around a bit and went to Wellesley VW....I have to say it was an overall good experience.. Eric was the right salesperson for me and was informative and helpful but did not have that hard sell stance...Overall, I would say the dealership on a whiole was very good. I would recommend them to others... More

Great service from sales consultants I was stressed out when trying to find a new lease when trading in my 2016 Jetta. Kevin Mullin was able to help me find a 2019 vehicle with all the fe I was stressed out when trying to find a new lease when trading in my 2016 Jetta. Kevin Mullin was able to help me find a 2019 vehicle with all the features I wanted within my budget. Made the process of leasing a car much easier than expected. More

Great experience leasing a new car with Jens! I went into Wellesley VW last Thu and picked up my new Jetta today (Mon). I was looking around the showroom and Jens, one of the salesmen there, intr I went into Wellesley VW last Thu and picked up my new Jetta today (Mon). I was looking around the showroom and Jens, one of the salesmen there, introduced himself and helped me out pick out the car most suited for me. He was very helpful, and not at all pushy! He's quite knowledgeable and has wonderful interpersonal skills. I chose Wellesley VW because of all the positive reviews I read as I was looking for a dealer. I wasn't at all disappointed! The people there are really helpful and again, not at all pushy! VW has a great leasing program! It even comes with free roadside assistance. I love my new car, too and look forward to many miles of happy driving. More

Excellent Customer Service We bought a pre owned Tiguan and a 2019 Tiguan within 24 hours at Wellesley VW. Excellent customer service from Kevin Mullin. Attentive, Professionnal We bought a pre owned Tiguan and a 2019 Tiguan within 24 hours at Wellesley VW. Excellent customer service from Kevin Mullin. Attentive, Professionnal, helpful. Would highly recommend Wellesley VW. More

Truly Outstanding I worked with Jens Albrecht and what a different positive experience it has been from the sales experiences previously: he is knowledgeable, trustwort I worked with Jens Albrecht and what a different positive experience it has been from the sales experiences previously: he is knowledgeable, trustworthy, honest, neutral, truly professional and customer focused. I got my new Passat for a great price and all worked out great. Highly recommended! More

A Joy to Car Shop My wife and I leased a VW Jetta through Wellesley VW. We worked with Andreas Becker who was fantastic throughout the entire process. Andreas was com My wife and I leased a VW Jetta through Wellesley VW. We worked with Andreas Becker who was fantastic throughout the entire process. Andreas was committed to finding us a car that would fit our needs and price point. The management, Paul, was also great in working the deal for us. Thanks again, we will recommend you in the future!!! More

Easy Car Buying Eric in sales was absolutely wonderful to work with. He was knowledgeable, efficient and transparent. There was no pressure, he genuinely wanted to ma Eric in sales was absolutely wonderful to work with. He was knowledgeable, efficient and transparent. There was no pressure, he genuinely wanted to make sure I made the right purchase for me. Overall, it was a great experience. More

A pleasure to work with Marc Schoenhammer was a pleasure to work with - managed my expectations, found the exact car I was looking for. Gave us a wonderful tutorial of all th Marc Schoenhammer was a pleasure to work with - managed my expectations, found the exact car I was looking for. Gave us a wonderful tutorial of all the bells and whistles before we left with the car, and has remained in touch post sale. I got a great price on a sweet ride and the entire process was low pressure and seamless More

Leased VW Atlas; very positive experience I leased an Atlas at Wellesley Volkswagen over a Toyota Highlander and Honda Pilot (can't beat the 6yr/72k bumper-to-bumper). I went into the dealersh I leased an Atlas at Wellesley Volkswagen over a Toyota Highlander and Honda Pilot (can't beat the 6yr/72k bumper-to-bumper). I went into the dealership having done my research which was apparent to the staff. I had a very straightforward and positive experience with Eric in Sales and would recommend both Eric and the dealership to others. More