Weatherford BMW of Berkeley

I bought a car from them and gave them all my information. The sallesperson then did not return my email or call for a 2 days. I called him back today and he hung up on me twice after seeing my information. The sallesperson then did not return my email or call for a 2 days. I called him back today and he hung up on me twice after seeing my number on caller id. I asked him if he got my messages, he said yes. He said we sold the car Saturday. I said I bought it Friday how can you do that? He said we sold it Saturday. I said how can you sell a car that is already sold? They said sorry that's the way it is. More

RUN!!!Do not give your business to these people, they are bunch of thieves. They will sell you a junk that is polished and only looks nice. Horrible experience, I rather walk to work than buying a car from bunch of thieves. They will sell you a junk that is polished and only looks nice. Horrible experience, I rather walk to work than buying a car from these people. They promise you one thing to get you to the dealership, and then they tell you that the deal is no longer available and if you don't take their deal, they disrespect and mistreat you! Rude, unprofessional, thieves!!!! More

I was told that they have a NEW factory demo with only few thousands on it, we agreed on a cash deal, then the sales person told me there is a disclosure on the car " nothing much but just a scratch on th few thousands on it, we agreed on a cash deal, then the sales person told me there is a disclosure on the car " nothing much but just a scratch on the left side which was repaired" I still agreed and did not change my mind because the car was nice looking. When it came to signing the paper work they throwed in front of me the disclosure they talked about and the surprise was the WHOLE driver side was repainted, the passenger door panel and fender were replaced. In short the car was involved in a bad accident and they LIED to sell the car. I canceled everything and left the dealership after wasting few houres and driving from central valley to SF. few days later they offered another car, again after digging in details I found out that most in not all of their " factory demos" are defective cars involved in some kind of accident or perhaps lemo. I decided not to go there at all. the prices and options they have are very tempting, I advice anyone to be very careful when buying from this dealer. More

They send us paperwork without a contract then asks us why didn't you send back the contract?? Answer...you didn't send it to us. Also, We have had to call atlease 10 times to get different forms of pape why didn't you send back the contract?? Answer...you didn't send it to us. Also, We have had to call atlease 10 times to get different forms of paperwork that wasnt' given to us in the first place. Bill of Sale...title...,ect. We only get the things we need after sitting in the DMV line for hours and realizing we've never seen half the crap we need b/c weatherford couldn't send it to.. Get your sh$t together...seriously...how are these people still in business???? More

WE BOUGHT WHAT SHOULD BE DEEMED A LEMON BUT SOLD AS SAFETY INSPECTED! THE TRANNY WAS DEFECTIVE LURCHING INTO CROSSWALKS AT STOPS, CRACKED AND WELDED RIMS, AND WAY MORE WENT WRONG WITH THIS CAR SINCE I SAFETY INSPECTED! THE TRANNY WAS DEFECTIVE LURCHING INTO CROSSWALKS AT STOPS, CRACKED AND WELDED RIMS, AND WAY MORE WENT WRONG WITH THIS CAR SINCE I PURCHASED IT. I FEEL LIKE I WAS BRUSHED OFF BY THE SERVICE DEPT. EACH AND EVERY TIME I COMPLAINED UNTIL NOW EVEN THOUGH MY WARRANTY EXPIRED. IT STILL HAS THE PROBLEMS I HAVE COMPLAINED OF. I WILL NEVER BUY A CAR FROM WEATHERFORD AGAIN! THE CAR HAD TO HAVE BEEN USED TO JUMP CURBS! AND THEY CALLED IT A "CERTIFIED SAFETY INSPECTED VEHICLE".......YEAH RIGHT. DO NOT BUY FROM WEATHERFORD! More

I hope they have to close their doors. They were rude and worse than the SF BMW salespeople. I have good credit, cash, and want to buy a new car by the end of the year but would rather fly to Munich and worse than the SF BMW salespeople. I have good credit, cash, and want to buy a new car by the end of the year but would rather fly to Munich and get one there than buy one from the jerks in Berkeley or San Francisco. I lived in Grunwald you fools and my neighbor owns BMW dealerships - plural. I am the white guy with dreadlocks, expensive taste, and deep pockets. You guys know who I am and RAN to the asian couple who just drove up instead of coming to me in the lot for over half an hour. Profiling bit you in the arse. Never judge a book by its cover. You said the same thing when coming into this country now extend the courtesy you hypocrites. Jojo More

I am a senior located in San Diego, CA and wanted a pre-owned BMW for my wife who’s 2005 MBZ CLK was coming off lease. As an avid internet shopper, I decided to scour the BMW dealer’s web sites in San pre-owned BMW for my wife who’s 2005 MBZ CLK was coming off lease. As an avid internet shopper, I decided to scour the BMW dealer’s web sites in San Diego, Orange County, and Los Angeles County. I shop the internet for most buying decisions to maximize my time, energy, and reduce the cost of running around to find the right product at the right price with the right specifications, and finally to eliminate as many steps in the process as possible. Most BMW web sites in the Southern California were not very robust nor the inventory current, therefore I decided to expand my search into the SF Bay area, Portland and Seattle. One dealer popped out to be the most interesting site-Weatherford BMW of Berkley, CA. They have a web site and staff well organized for internet sales. After a couple of emails and a personal phone call to Roberto Roy the internet sales manager, I zeroed in on two 2007 328i’s fully loaded factory demos that were well priced compared to other BMW dealers CPO cars. On a Saturday morning, my wife and I drove to Berkley, spent the night, and met with Roberto on Sunday morning after breakfast. He had our first choice 328i ready to go, but my wife informed me the color was not to her liking, so we went through a list of other 2007 pre owned candidates which considered options, mileage, and colors. I really wanted a factory demo vs. a CPO for my wife because each was extremely well equipped with low mileage, and 3 years of warranty and maintenance left. Also, one thing that Weatherford also does as a policy is to fully disclose if any damage or paint work was ever done to its factory demo cars, so a buyer can make an informed decision. After making our selection, Roberto Roy escalated the paperwork for the finance manager Jim Whittenburg. Jim was very respectful of our time since we were driving back to San Diego that very afternoon. We decided to finance our car with a San Diego credit union the next week upon returning home, but found it more desirable to call Jim back and do it through the dealership. He and his boss Kathleen Ingrim, made it quick, easy, and at very competitive with rates and a reasonable term. I met a number of Weatherford support employees while at the dealership and found them very cheerful, helpful, and ready to assist in any way possible including the dealer prep guys and the delivery expert- Mike Pfling. The dealership has the largest selection of BMW’s of any dealership I have visited in the country, and many of their inventory of cars are kept indoors and out of the elements. Before making the long drive to Weatherford BMW from San Diego, I read some of the on-line blogs that were not especially complementary to the dealership. My wife and I decided that people who have had negative experience are more likely to post a negative comment vs. one who has had a positive experience, so we made the trip, and we are glad we did. Roberto Roy could not have been more professional, before and after the sale. I learned the dealership sells more than 300 cars per month and is in the top 3 dealers on the West Coast so their words and their music must go together. They sure did for us! More

DON"T DO IT! RUN FOR THE HILLS!!!!They are not even a negative 5 but a NEGATIVE 10!!!!! We should have stuck with Concord BMW, this is were we purchased our first 2 BMW's. Instead HUGE MISTAKE we went negative 5 but a NEGATIVE 10!!!!! We should have stuck with Concord BMW, this is were we purchased our first 2 BMW's. Instead HUGE MISTAKE we went with WEATHERFORD!!!!!! They are nice until you sign the paper work, after that they are all DOWN hill! NO follow through or follow up ESPECIALLY they DO NOT HOLD TRUE to their word. They owe us back $1089.00 that was promised during deal of the car. This was for a car payment we made (ONE DAY before getting the new car)on the 2006 750 BMW we were turning in for the 2008 750BMW we were leasing. We were advised that we would get it back since we qualified for BMW's pull ahead program that allows you a 3 payment waiver if you get a new BMW. They assured us several times during the deal we would get our money back and it was for 3 month pull ahead program, well turns out they only put in for 2 not the 3 so we can get our $1089.00 back. They are refusing to refund us. I hjave tried to get it resolved with the sales person, sales manager, finance manager, finance director and even the general manager(who does not call back or respond to email). Also supposedly they detailed the car before we brought it home, what a FARCE, they did a TERRIBLE JOB! The only nice person was the young man who went over the car features with us before we drove off the lot! I feel sorry for him having to work for such an "F" rated company! More

Roberto Roy exemplified the utmost professionalism from our initial contact and up to delivery. We are committed to referring anyone who inquires to Roberto at Weatherford BMW. He really conducts busines our initial contact and up to delivery. We are committed to referring anyone who inquires to Roberto at Weatherford BMW. He really conducts business with the excellence one expects with BMW. He was the best Client Advisor we encountered while trying to determine which BMW Center we would purchase. After visiting Concord BMW, East Bay BMW, and Roseville we were quite refreshed to meet Roberto Roy at Weatherford BMW. He did not haggle with us, but kept his word from quote to sale. He demonstrated class and integrity that you would not find at your average dealership. More

My ex-husband recommended that I contact Roberto Roy at My ex-husband recommended that I contact Roberto Roy at Weatherford BMW, he had purchased his BMW from Roberto some 10 years ago. I was reluctant t My ex-husband recommended that I contact Roberto Roy at Weatherford BMW, he had purchased his BMW from Roberto some 10 years ago. I was reluctant to visit and work with a "car dealership or car salesman" but after talking to Roberto via the telephone I decided to take a chance. I found him to be very professional and responsive to my automotive needs. He gave me very good advice regarding "lease vs. purchase" of the 535i. The reason that I'm writing this review is because I have always felt that a single women buying a car is a easy target to be taken by "car salesman" though Roberto Roy proved me wrong and I'm glad that my ex-husband recommended him to me. More