Weatherford BMW of Berkeley

I recently purchased a new vehicle from this dealership and it was the easiest shopping experience ever. First, I made my decision on my choice of colors and options, then I researched the invoice prices and it was the easiest shopping experience ever. First, I made my decision on my choice of colors and options, then I researched the invoice prices and discounts available in the Northern California area. I placed one phone call to Guy Parish to negotiate the price, place the order and it was a done deal. The first time I set foot in the dealership was to pay for the vehicle after it arrived. I spent no more than 30 minutes with the Finance Manager signing the sales paperwork and was on the road with my new car. This is my second purchase from Guy and I have recommended Guy to many other friends and family members who have had similar shopping experiences. I've visited other dealerships before and have never had such tremendous customer service. More

Dealer may be ok if car has no problems. Salesman has avoided me whenever I have a problem with the car. Other than "Brian", the service advisors have been rather unfriendly. The service department has t avoided me whenever I have a problem with the car. Other than "Brian", the service advisors have been rather unfriendly. The service department has torn the interior and put multiple scratches in the paint while trying to repair problems on a car with less than 2000 miles. I expected more from a $50k car, and significantly better service if a problem arises. I would sugest RUNNING from this dealer, and think again on owning another BMW. More