Weatherford BMW of Berkeley
Berkeley, CA
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700 Reviews of Weatherford BMW of Berkeley
The staff were all courteous and friendly. Our Client Advisor and Car Specialist were both knowledgeable and exhibited outstanding professionalism. Our Client Advisor and Car Specialist were both knowledgeable and exhibited outstanding professionalism. More
Jivan best sales person I’ve dealt with and I’ve purchased many vehicles. Purchase was easy and majority of the paperwork was done online. No pressure sales. The genius guy was amazing as well. Not purchased many vehicles. Purchase was easy and majority of the paperwork was done online. No pressure sales. The genius guy was amazing as well. Not my first BMW and this guy was Very knowledgeable. Showed me applications I didn’t know existed. 5 star rating! More
The people are professional and very courteous. Especially when calling to make appointment and questions regarding vehicles. Especially when calling to make appointment and questions regarding vehicles. More
My Car has been at Weatherford BMW service since December 2021 with delays due to incompetents by the service team. Took my car in for re-keying, hoodliner control panel replacement and suspension issue. D 2021 with delays due to incompetents by the service team. Took my car in for re-keying, hoodliner control panel replacement and suspension issue. Diagnostic of each issue was not done thoroughly on first go around which resulted in the 6 month+ delays. At the time of writing this review I still have NOT received my car back. Never dealing with Weatherford BMW again! More
Sue,Jimmy and Bobby were always responsive Although the M4 took longer than expected they were always willing to check on it when I was becoming inpatient. Car arrived and all is well M4 took longer than expected they were always willing to check on it when I was becoming inpatient. Car arrived and all is well More
Great service! Loyal customer of over 20 years. Highly recommend and easy Berkeley location. Great post COVID protocols Loyal customer of over 20 years. Highly recommend and easy Berkeley location. Great post COVID protocols More
Certain policies that are specific to Weatherford weren’t explained at the beginning of the sale, which led to difficulties later on. Client advisor was difficult to communicate with. Had to reach out multip explained at the beginning of the sale, which led to difficulties later on. Client advisor was difficult to communicate with. Had to reach out multiple times for updates as well as getting questions answered. Finance was difficult due to the new system they have (similar to Docusign) and finance isn’t on site. Detail did a good job on the car. When I asked to drive the car, client advisor gave the keys and didn’t accompany, assuming there wouldn’t be questions on how to drive or running through some of the features. Overall I was a little disappointed by the buying experience, however I love the car. More
My transaction at Weatherford BMW Was seamless and painless thanks to Ali and staff! Ali was professional , attentive and answered all my questions ; he responded to my calls or text within the sam painless thanks to Ali and staff! Ali was professional , attentive and answered all my questions ; he responded to my calls or text within the same business day How’s that for service !!!! More