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Weatherford BMW of Berkeley
Berkeley, CA
701 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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701 Reviews of Weatherford BMW of Berkeley
August 19, 2022
2022 is just a frustrating year for getting a new car. We all knew abut the supply chain issue, but I had hoped it would be less of an issue by the summer. But of course it just got worse. There was hardl We all knew abut the supply chain issue, but I had hoped it would be less of an issue by the summer. But of course it just got worse. There was hardly any X3 on any dealer's lot in August. That's when a trusted dealer and helpful sale can make a difference. Kevin reached out and came up with several suggestions. With his professional and calm demeanor, we felt we were in good hands. While helping us getting an new order ready, he kept on searching and was able to secure a car just to our like within a week. And when it came to the lease, he was always patient and helpful, and never aggressive. Kevin is a professional who will take that extra step to meet client's needs. We look forward to working with him again. More
by Kevin L
Employees Worked With
Kevin Thomas
July 11, 2022
The staff were all courteous and friendly. Our Client Advisor and Car Specialist were both knowledgeable and exhibited outstanding professionalism. Our Client Advisor and Car Specialist were both knowledgeable and exhibited outstanding professionalism. More
by Millieslk320
Employees Worked With
Enrique, Raoul Rautenbach
July 09, 2022
Jivan best sales person I’ve dealt with and I’ve purchased many vehicles. Purchase was easy and majority of the paperwork was done online. No pressure sales. The genius guy was amazing as well. Not purchased many vehicles. Purchase was easy and majority of the paperwork was done online. No pressure sales. The genius guy was amazing as well. Not my first BMW and this guy was Very knowledgeable. Showed me applications I didn’t know existed. 5 star rating! More
by johnvaller
Employees Worked With
My bad… can’t remember Genius teams name, but definitely should get a shout out. Greeted me when I arrived. Red carpet service!, Jivan Kemper
June 09, 2022
The people are professional and very courteous. Especially when calling to make appointment and questions regarding vehicles. Especially when calling to make appointment and questions regarding vehicles. More
by ssgvroc
Employees Worked With
Devin Davis very professional and courteous n knowledgeable!, Darek Hein, Renold Victor, Andrew Lam, Flavia Sandibale
June 09, 2022
My Car has been at Weatherford BMW service since December 2021 with delays due to incompetents by the service team. Took my car in for re-keying, hoodliner control panel replacement and suspension issue. D 2021 with delays due to incompetents by the service team. Took my car in for re-keying, hoodliner control panel replacement and suspension issue. Diagnostic of each issue was not done thoroughly on first go around which resulted in the 6 month+ delays. At the time of writing this review I still have NOT received my car back. Never dealing with Weatherford BMW again! More
by Rowen_naidoo
Employees Worked With
Samuel Enriquez
May 13, 2022
Sue,Jimmy and Bobby were always responsive Although the M4 took longer than expected they were always willing to check on it when I was becoming inpatient. Car arrived and all is well M4 took longer than expected they were always willing to check on it when I was becoming inpatient. Car arrived and all is well More
by Mgms92961
Employees Worked With
Sue Luo, Allen Bock, Jimmy Tu
April 23, 2022
Great service! Loyal customer of over 20 years. Highly recommend and easy Berkeley location. Great post COVID protocols Loyal customer of over 20 years. Highly recommend and easy Berkeley location. Great post COVID protocols More
by CatherineL
Employees Worked With
Renold Victor, Natalia Aldaco
April 02, 2022
Certain policies that are specific to Weatherford weren’t explained at the beginning of the sale, which led to difficulties later on. Client advisor was difficult to communicate with. Had to reach out multip explained at the beginning of the sale, which led to difficulties later on. Client advisor was difficult to communicate with. Had to reach out multiple times for updates as well as getting questions answered. Finance was difficult due to the new system they have (similar to Docusign) and finance isn’t on site. Detail did a good job on the car. When I asked to drive the car, client advisor gave the keys and didn’t accompany, assuming there wouldn’t be questions on how to drive or running through some of the features. Overall I was a little disappointed by the buying experience, however I love the car. More
by John
Employees Worked With
Bobby Roberts, Sue Luo
