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Weatherford BMW of Berkeley
Berkeley, CA
700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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700 Reviews of Weatherford BMW of Berkeley
August 07, 2020
Hermine is the best I came to Hermine trying to get out of a lease early (BMW) and into a new car (BMW!). I still had 6 months to go, and wanted to find a way to mitigate I came to Hermine trying to get out of a lease early (BMW) and into a new car (BMW!). I still had 6 months to go, and wanted to find a way to mitigate the lost dollars. Hermine was extremely attentive, thorough and helpful throughout. To start, Hermine assessed my needs accurately and talked me out of cars that weren't a good fit (I'm 6ft 3, told me to avoid certain vehicles etc). Even though the 5 Series was the more expensive car, she recommended a 3 Series based on my needs. I was heavy on buying an "e" model, and ended up with a retired loaner M340i at a great price, and most importantly smoothly out of my last lease. I didn't even tell her that the M3 was always my dream car as a teen! Great job and thank you, Hermine. I highly recommend! More
by Hectorals
Employees Worked With
Hermine Terhorst
August 07, 2020
Do not trust the Service "advisors" $70 to reset a service required indicator on the dashboard, the price for my oil change suddenly went up when I called in to decline a "recommended" s $70 to reset a service required indicator on the dashboard, the price for my oil change suddenly went up when I called in to decline a "recommended" service. Bryan McNutt - the advisor said he did not realize my car was a diesel when he gave me the price in the morning. BMW had been covering the service and I have been bringing my car here for the last 4 years, there is no way their system did not recognize my diesel car. Don't trust this service department. More
by BMW2015
Employees Worked With
Bryan McNutt
August 03, 2020
Hermine was great, as was the entire group at Weatherford. I highly recommend them! They are also very safe with regard to Covid-19 which was great. Weatherford. I highly recommend them! They are also very safe with regard to Covid-19 which was great. More
by Mike1
Employees Worked With
Natalia Aldaco, Hermine Terhorst
August 01, 2020
They were fair, fast and easy to deal with. Raoul made this a good experience. I will definatly deal with them again in the future.Five Stars!! this a good experience. I will definatly deal with them again in the future.Five Stars!! More
by Tomhill
Employees Worked With
Raoul Rautenbach
July 31, 2020
Good service, willing to work with you to get a price you are comfortable with. Measures in place for processing online during covid. Overall good experience. are comfortable with. Measures in place for processing online during covid. Overall good experience. More
by Jimmy Zhang
Employees Worked With
Jon Heppler
July 07, 2020
Mismanaged I have spent thousands over the years in the service dept. Phoned for another appointment and was told that weatherford does not provide loaners to cu I have spent thousands over the years in the service dept. Phoned for another appointment and was told that weatherford does not provide loaners to customers whose warranty has expired. A $600 repair bill went to my new service dept. I will be buying a new BMW X3 next year. Guess where I will not be buying it. More
by Mark1225900
Employees Worked With
Flavia Sandibale
June 29, 2020
sales staff was competent, helpful, and delivered Had bought my previous BMW 325i at that same dealership 16 years ago, and went back expecting the same competent assistance in selecting and deliverin Had bought my previous BMW 325i at that same dealership 16 years ago, and went back expecting the same competent assistance in selecting and delivering a vehicle with specifications that would suit my needs. After three days with my new X3, I am a happy customer. More
by pruess1
Employees Worked With
technicians Enrique and Javan, Ali Samadani, Eleni Wright
June 27, 2020
Kevin was respectful, clear, helpful and knows his stuff! Weatherford is clean and easy to negotiate the selection and sale process during Covid-19 health orders. He easily and quickly handled our last minut Weatherford is clean and easy to negotiate the selection and sale process during Covid-19 health orders. He easily and quickly handled our last minute changes to the deal and followed up before, during and after the sale. More
by mmtarch
Employees Worked With
Kevin Thomas
June 15, 2020
Kevin and James made purchasing a car during the shelter and place restrictions an easy process. I would highly recommend them for your next car purchase. and place restrictions an easy process. I would highly recommend them for your next car purchase. More
by toddgrasham
Employees Worked With
James Whittenburg, Kevin Thomas
June 15, 2020
Excellent care and friendliness of the staff esp kevin thomas Very efficient Honest and transparent Goes way And beyond his duty Thats why we like coming back to him Our 3rd bmw purchased from h thomas Very efficient Honest and transparent Goes way And beyond his duty Thats why we like coming back to him Our 3rd bmw purchased from him w in 5 years More
by Ermie
Employees Worked With
Don Valdez, Kevin Thomas, Andrew Lam, Natalia Aldaco
