Watson Chevrolet
Tucson, AZ
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100 Reviews of Watson Chevrolet
Horrible Experience My son and I barely got out of his car and there was a sales person ready to pounce. We told him that there was particular car that we saw on the int My son and I barely got out of his car and there was a sales person ready to pounce. We told him that there was particular car that we saw on the internet that we wanted to take a look at. He took us inside, found the car and then took us out on the lot to walk to where it was. No problem, I don't mind walking. But, he made sure he had his nice cold water bottle and never offered us any. We didn't like the car that we originally wanted to see. I told the salesman what I was looking for. He didn't listen. I specifically said fog lights were a must, no more than 40K on a used car and no dark colors. NOT ONE vehicle he showed me met any of these criteria. It made me feel horrible every time he showed me a car and I had to say, "there are no fog lights, or, it's black, or, it has 90k miles." And, if my son tried to say anything to me in private he was constantly asking, "what are you saying...what was that you said." I couldn't wait to get away fast enough. Plus, I was dripping wet due to the hot day and needed to find a drink somewhere so we left. More
Good job Watson Chevrolet, as always. I was treated respectfully, prices were fair, work was done timely. Jesse kept me in the loop regarding time and my insurance coverage. No issues or c I was treated respectfully, prices were fair, work was done timely. Jesse kept me in the loop regarding time and my insurance coverage. No issues or concerns. More
Same Day Part Replacement I was able to get a part same day and it was installed at the time I was asked to come in. Very efficient and professional service. I was able to get a part same day and it was installed at the time I was asked to come in. Very efficient and professional service. More
Great Service! I bought a used car here that is not a Chevrolet and I took my car in for service and the staff was so helpful and professional. My car was finished I bought a used car here that is not a Chevrolet and I took my car in for service and the staff was so helpful and professional. My car was finished when they said it would be and I was checked in and out very quickly. Everyone I was in contact there really cares about their customers. Bo Watson cares that customers are happy and it shows with all of staff there. More
Poor service department and customer service. We purchased our SUV with Watson in 2014 and have used them for our oil changes etc. You think servicing your car with the dealership means quality, b We purchased our SUV with Watson in 2014 and have used them for our oil changes etc. You think servicing your car with the dealership means quality, but unfortunately this is not true. Recently we went to Watson for a new battery. We thought everything was great until we brought the car home and it started leaking fluid. We thought it was an unrelated issue so today we went to our family mechanic and found that Watson did not clean out the LARGE amount of battery acid that leaked out from the previous battery (a simple baking soda/water wash). We called Watson pretty upset as battery acid corroded some of the paint/bolts and a portion of our garage floor. We were met with a snotty rep who wouldn't help and a scripted supervisor who didn't give a rip either. We were told it was not their responsibility to clean up battery acid. We were also told if the mechanic saw acid when he changed the battery he would have cleaned it. Apparently NOT as the whole area was soaked with acid. Watson would not take responsibility for an issue they caused on a vehicle we purchased from them. We were offered zero apology and they refused to look at our car to make sure the current battery was not the one leaking. We will no longer use Watson for any future service or purchases. More
great service Everyone at Watson Cheverolet, was very helpful and caring and wanted to make sure that i retrieved my vehicle in a timely manner. Great Service. Everyone at Watson Cheverolet, was very helpful and caring and wanted to make sure that i retrieved my vehicle in a timely manner. Great Service. More
Great Dealership! I have found the service to be excellent (normally ask for Peter Henley). He is very professional and listens well. I appreciate the feedback on tim I have found the service to be excellent (normally ask for Peter Henley). He is very professional and listens well. I appreciate the feedback on time required for service and cost. Also, everyone in the service area is quite friendly and helpful. I also love the warm, gooey cookies! You have a very pleasant waiting area with fine amenities. More
Great experience I purchased a new 2016 HD 3500 Silverado dually my salesman was Brandon Martinez and he is very friendly and professional as well as Jim.I also had I purchased a new 2016 HD 3500 Silverado dually my salesman was Brandon Martinez and he is very friendly and professional as well as Jim.I also had a great experience with Gustavo in the accessories department very friendly and professional. And in the service department Carlos is great also very friendly and professional I highly recommend Watson Chevrolet. More
Always ready to service you Awesome Dealership with Great Service. Just purchased our 15th vehicle from Watson & as always walked away with what I came for. Bo Watson went the ex Awesome Dealership with Great Service. Just purchased our 15th vehicle from Watson & as always walked away with what I came for. Bo Watson went the extra mile for us & we appreciate it very much. All of their Team are very friendly & knowledgeable with a smile to help you. . More
Great service! I had a great costumer servíce Carlos Lima really helped me a lot, he was really nice and proffecional and he answer all of my questions, he really m I had a great costumer servíce Carlos Lima really helped me a lot, he was really nice and proffecional and he answer all of my questions, he really made shure that I got the best deal and the best experience there! More