Watson Chevrolet
Tucson, AZ
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100 Reviews of Watson Chevrolet
First time new car buyer Staff was welcoming, professional, friendly, knowledgeable, and flexible to accommodate my schedule. Rocky provided detailed information on two vehicl Staff was welcoming, professional, friendly, knowledgeable, and flexible to accommodate my schedule. Rocky provided detailed information on two vehicles I was considering so that I could take my time at home to review/compare. It was greatly appreciated! My overall experience was smooth and relaxed with NO pressure to make a decision. Great Staff! More
Friendly & Efficient They took the time to find the car we were happy with and worked with us on pricing and discounts. Great service from sales to finance! They took the time to find the car we were happy with and worked with us on pricing and discounts. Great service from sales to finance! More
Great I appreciate my salesman's patience, good humor, no pressure and I feel that I made a good decision making a purchase at this time, just what I wanted I appreciate my salesman's patience, good humor, no pressure and I feel that I made a good decision making a purchase at this time, just what I wanted. More
Great In and out in no time!! Wonderful, would definitely come back again. Bryan made this the best experience I've ever had egg purchasing a car In and out in no time!! Wonderful, would definitely come back again. Bryan made this the best experience I've ever had egg purchasing a car More
Purchase Experience I have purchased many cars over the last 50+ years and my experience this time with Watson personnel was without a doubt the most rewarding. I especi I have purchased many cars over the last 50+ years and my experience this time with Watson personnel was without a doubt the most rewarding. I especially was very impressed with one of your employees, Luis Perez .He was our first contact and followed up constantly to insure my questions were addressed. I was impressed with his knowledge of your products and his sincere desire to see that my wife and I were treated with respect and honesty. After we agreed on everything, he followed through and delivered our Equinox with a thorough review of all systems. So impressed were we that 5 days later we bought a Cruze Hatchback, and Luis handled this as well. More
Dishonest dealership They said that I needed universal cv on my drive shaft. This was after I asked them to check it out after repair from their Collision Center over $70 They said that I needed universal cv on my drive shaft. This was after I asked them to check it out after repair from their Collision Center over $700 for the CV joints. I decided not to get it done and have it checked out from someone else. They had reduced the price on other items I had them do windshield wiper blades that I didn't ask for a replacement of a bulb that they didn't do but charge me for other bowls that they replaced. I wouldn't take my truck back there if they were the last dealership in Tucson. After speaking to the sales manager he said he would reduce the cost of the repair in the CV joints by $250 now I know why I didn't need them they just wanted to make money More
Cool Summer Service The service department took care of everything, even washing my car after servicing my A/C. I only had to sit in a waiting area with 72-degree aircon The service department took care of everything, even washing my car after servicing my A/C. I only had to sit in a waiting area with 72-degree airconditioning and plenty of cool water, coffee (if you're into that) reading the newspaper and looking at all the new Chevrolet models. More
Awesome customer service!! Watson surpassed my expectations with buying a new car! I was able to get a car in my price range with no problem. Everyone was friendly & made my ex Watson surpassed my expectations with buying a new car! I was able to get a car in my price range with no problem. Everyone was friendly & made my experice fast & easy!! More
Try hard mode engaged First off, when a guy you meet for 30 seconds remembers your name 3 days later... that's something. Luis Perez, hats off to you. When you find o First off, when a guy you meet for 30 seconds remembers your name 3 days later... that's something. Luis Perez, hats off to you. When you find out your awesome neighbor George has worked their for 29 years, loyalty++ Bennie our sales man. Good guy. Talks a lot, is funny. Little too much talking for my taste, but I'm a no nonsense kind of guy and sales naturally attracts folks that like to talk so I don't hold it against him. Bennie clearly excels establishing a relationship and using that relationship to sell. Doesn't work on me, so good thing Bennie also worked his tail off for our business. Its mostly because of his salesmanship skill and effort that Chevrolet is in my top two. I feel like I can trust Bennie and the fact my neighbor has worked there for 29 years is inspiring. The 20% discount promotion on the Chevrolet Cruze and the unlimited wifi /free remote start in all 2016 and newer cars certainly didn't hurt. Two things. First, having to run back and forth from the lot to the show room to get keys was lame. About half or more of the dealerships could access the keys directly in the lot and that saved a lot of time. When its 100 degrees outside, you need to save time. I'll give you 5 stars for now, but dealership needs to address the logistics issue because I did not enjoy standing in the sun for 3-4 minutes with my wife getting sunburned every time we wanted to sit in a car. Its not comfortable and yes Bennie offered to get the cars and drive them up to a shaded area for us, but no. I don't mind being pampered, but that's too much work for our salesman and too much waiting just to sit in a car. Second, I don't like sitting around waiting for pricing. I don't know if they were busy or if they were gaming, but I'm not a patient individual. Don't waste my time. This is 2017, its possible to instantly produce numbers; so do it. More
Awesome Service I had previously spoke with a salesman before coming to the dealership. He was very knowledgeable with the vehicle I wanted along with the safety fea I had previously spoke with a salesman before coming to the dealership. He was very knowledgeable with the vehicle I wanted along with the safety features. He was ready for me when I walked in and made it an easy purchase. Thank you so much! More