Walser Hyundai Coon Rapids

Was the best experience I have had purchasing a car. They didn't push me pirchase on all the usual dealer add-on products. They didn't push me pirchase on all the usual dealer add-on products. More

I had several discussions with Nick over a two years before he called me with the vehicle I was looking for! before he called me with the vehicle I was looking for! More

I had a great experience and smooth purchase process! The staff were friendly and were very informative with the whole experience of buying a new vehicle. The staff were friendly and were very informative with the whole experience of buying a new vehicle. More

Took my vehicle into Walser's for a recall and got it back with scratches I believe they caused. They claim to have a video taken that shows the scratches before the service was performed but will not sh back with scratches I believe they caused. They claim to have a video taken that shows the scratches before the service was performed but will not share it with me to verify the time it was taken. The scratches are exactly where they performed the recall service and very consistent with how the recall work was performed. Now they will not return my calls and will not respond to repeated efforts from Hyundai Customer Care. The scratches are minor but their location and identification is clearly linked to their recall service and should be fixed. If the video was time stamped before the service I would accept the scratches as pre-existing but if taken after the service it would strongly suggest their responsibility. Not trying to be a sour apple but if they will not share the video I can not share their conclusion nor reasonably accept any explanation for their ghosting of my attempts to resolve this issue. I like the dealership but this is enough to make me never return again and I will share this experience every opportunity I have. Very disappointed with the service manager. More

The front and rear brake work on our 2019 Tucson was completed within the scheduled timeframe and was ready when promised. The bill was slightly higher than the original estimate, but the service assoc completed within the scheduled timeframe and was ready when promised. The bill was slightly higher than the original estimate, but the service associate worked to get the total closer to the estimate. I appreciated her efforts. More

It was all a very good experience. . I love my new car. And that’s all I have to say. . I love my new car. And that’s all I have to say. More

They took care of my recall in a timely manner! They totally missed that my rear struts were leaking after I asked them to check them. My shop found the leak right away and I have photo proof of th They totally missed that my rear struts were leaking after I asked them to check them. My shop found the leak right away and I have photo proof of the leak. More

Very easy process and Vincent handled everything we needed. Also took the time explained all the features. needed. Also took the time explained all the features. More

I worked with Natalie twice over the last two years, and she was one of the best salespeople I’ve ever worked with. She was knowledgeable, friendly, and quick to respond to texts and emails. I test drove she was one of the best salespeople I’ve ever worked with. She was knowledgeable, friendly, and quick to respond to texts and emails. I test drove several models on each occasion, but I bought elsewhere because other vehicles better met my needs at the time. None of that was a reflection on Natalie and the folks at Walser Hyundai, though. They’ll be hearing from me again in two years when my lease is up. Can’t recommend them enough if you’re in the market for a new Hyundai. More