Walnut Creek Cadillac
Walnut Creek, CA
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147 Reviews of Walnut Creek Cadillac
Big Decision It was a big decision for us to move up to Cadillac, but Stead Cadillac made the decision much easier. Friendly staff and prompt service made the tra It was a big decision for us to move up to Cadillac, but Stead Cadillac made the decision much easier. Friendly staff and prompt service made the transition easy. More
New Car Purchase Great group of professional people. Eager to help me in my pursuit in buying a new car. Particularly Kiel who I believe I caught off guard when I wal Great group of professional people. Eager to help me in my pursuit in buying a new car. Particularly Kiel who I believe I caught off guard when I walked in and told him exactly what car I was looking at. He handled it in great stride and because of him and his no pressure but eager to help attitude sold me on this car. More
great experience Great experience trading in SRX for a 2019 XT5. Aric was very responsive via email and text when I was first interested in getting a new car. The ca Great experience trading in SRX for a 2019 XT5. Aric was very responsive via email and text when I was first interested in getting a new car. The car was ready when I arrived the next day for a test drive, and by that afternoon I was driving away in my new car. Would highly recommend Aric and Michael Stead Cadillac. More
Very Professional Very professional and efficient organization. They told me how everything was going to happen, kept me informed and finished the job on time and perf Very professional and efficient organization. They told me how everything was going to happen, kept me informed and finished the job on time and perfect More
Jeremy provided more than routine service I took my leased XT5 in for routine maintenance, and brought a couple of minor issues to Jeremy's attention. He informed me there was also a new reca I took my leased XT5 in for routine maintenance, and brought a couple of minor issues to Jeremy's attention. He informed me there was also a new recall for engine computer upgrade. All of this was performed as quickly as could be expected while I waited. It was a rainy day, but at my request they also washed and cleaned the car, which had just been through a messy trip. Jeremy kept me informed by text as maintenance progressed. I don't know what the upgrade was, but the car drives better than ever. More
Joe in service was very good. I was into device dept. tree times in ten days with various problems and he tried to get problems solved as quickly as possible which I appreciated. tree times in ten days with various problems and he tried to get problems solved as quickly as possible which I appreciated. More
All Star Experience: Another All Star experience provided by your service Department, all my concerns were addressed and resolved expertly by your staff of professionals. Another All Star experience provided by your service Department, all my concerns were addressed and resolved expertly by your staff of professionals. I always felt that my car was in the best of hands. Thank you for that. I'll always recommend your company to friends and family for their automobile needs. More
Jeremy is an excellent employee and rep for your dealership. He’s the reason I’ll be servicing both my cadillacs at your dealership. Melissa as well: a valuable manager indeed. Her communication is dealership. He’s the reason I’ll be servicing both my cadillacs at your dealership. Melissa as well: a valuable manager indeed. Her communication is top notch. More
First rate The salesperson described this as a coincerge relationship and I agreed with him. The dealership does make one feel the customer/client is most impo The salesperson described this as a coincerge relationship and I agreed with him. The dealership does make one feel the customer/client is most important and the dealership will do their best to prove it. More
Gold Star Service Excellent service for the last 20 years keeping my DTS 2000 in excellent running condition. That is pretty much it for now. R. Ron Armijo Excellent service for the last 20 years keeping my DTS 2000 in excellent running condition. That is pretty much it for now. R. Ron Armijo More