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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

January 30, 2019

Very pleased with service Highly recommend Fuccillo Nissan for service! Very pleased. Only dealership I will deal with for buying and service. This is my 3rd vehicle purchased More

by JESSBRUCE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, we are so glad that we earned your continued business and that you had a wonderful experience with Nicholas! We look forward to seeing you at your next service visit!!

January 30, 2019

Second Nissan Sentra purchase Treated me very well. This is my second purchase here. Always a pleasure to do business with. Thank you again for another great experience. I will com More

by Macktrucksusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashan Reed
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, we are so glad that we could earn your continued business and that you had a wonderful experience with Dashan! Congratulations on your new vehicle, and welcome back to our Fuccillo family!

January 30, 2019

Consistently disappointed Service always takes significantly longer than they say it will and this last time they blamed me for misunderstanding what they said about the expect More

by Khoffsump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Brown
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you for your feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. I would also like to take this time to apologize for your experience. If you can please send me a message with your contact information, or call me (Sam) at (518) 250-4380 ext 526 so I can have the opportunity to rectify this, I would greatly appreciate it. Thank you so much, and I look forward to hearing from you!

January 30, 2019

Nick was very accommodating to my needs with my car Solved my issue. Very good customer service. Friendly, and knowledgeable with what had to be done. Will recommend Nissan to family and friends. Goo More

by JoMARIESHUFELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nicholas! We look forward to seeing you at your next service visit!!

January 29, 2019

Quick Service Was a quick turnaround on a scheduled oil change, Nicholas had me in and out very quickly to include the car wash. Definitely exceeded my expectations More

by Rogue Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you for the wonderful feedback, we are so glad that you had a great experience with Nicholas! We look forward to seeing you at your next service visit!!

January 29, 2019

Top of the line quality! Fast, friendly, courteous service provided by Justin on an early Saturday morning to fit my busy weekend schedule. He answered all of my questions and More

by MercedesBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brown
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you for the wonderful feedback, we are so glad that you had a great experience with Justin! We look forward to seeing you at your next service visit!!

January 29, 2019

Service as always great on hold calling dealership is very lengthy but other than that no complaints cashier was very rude but nothing to do with service More

by rgagnier47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Skinner, Breanna Hanson, Vinny Padilla
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you for taking the time to send us your feedback, as it helps us improve the customer experience here at the dealership! We are so glad that your service experience is always great, we will definitely be working on the call holding time, and the cashier! We look forward to seeing you at your next service visit!

Oct 13, 2021 -

rgagnier47 responded

Cashier very rude disrespectful but service seems to be ok Samantha very polite

January 29, 2019

Great Service, low pressure Scott was great. Very helpful and friendly and didn’t pressure me to buy immediately. Just gave me the information I needed and helped me to get the d More

by PHAEDRUS009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montana Macken, Scott Groff
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, we are so glad that you had a wonderful experience with Scott! Congratulations on your new vehicle, and welcome to our Fuccillo family!

January 29, 2019

Wonderful staff We felt as though Tyler was very attentive to our needs and requests. After a very long day, it was refreshing to have someone who didn't mess around More

by Nerd567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien, Steve James
Jan 31, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, we are so glad that you had a great experience with Tyler! Congratulations on your new vehicle, and welcome to our Fuccillo family!

January 28, 2019

Awesome experience Scott is a awesome salesman Awesome experience. Scott is an awesome salesman, would recommend anyone to buy from Fuccillo nissan of latham. Couldn't be more thrilled with overall More

by Jose Cuervo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Groff
Jan 28, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, we are so glad that Scott provided you with an exceptional car buying experience! Congratulations on your new vehicle, and welcome to our Fuccillo family!

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