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Waldorf Toyota

Waldorf, MD

4.6
1,317 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,317 reviews

June 10, 2026

Customer focused and professional team members. Excellent and responsive service. Courteous and knowledgeable team and staff. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Majorie from your Service Department
June 08, 2026

Michael Holcomb provided excellent customer service throughout the purchase process. This was our third Toyota purchase through this dealership. More

by dholcomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Holcomb
Jun 09, 2026 -

Waldorf Toyota responded

Thank you for sharing your fantastic feedback about Michael and our team, we hope to work with you for a fourth time in the future! Enjoy your new ride! - The Waldorf Toyota Team

May 30, 2026

Worst customer service I’ve every experienced and most disrespectful employees I’ve ever met More

by Nothanks21
Recommend Dealer
No
Employees Worked With
Farrah Barber, Mike Rush, Amya Douglas, Atlas Ford
May 30, 2026 -

Waldorf Toyota responded

Thank you for bringing your negative experience to my attention. We will share this with my team so we can strive to improve our service, but in the meantime, would you please consider reaching out to us directly? Thank you, Management Team at Waldorf Toyota - (301) 843-3700

May 29, 2026

Eric was friendly and professional and kept me informed of the status of my maintenance service. My vehicle was ready when he said it would be and the cost was reasonable. More

by rt3202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelyn Johnson
May 29, 2026 -

Waldorf Toyota responded

We are grateful for your business and stellar review of Eric. Thank you for choosing Waldorf Toyota Sales & Service and for sharing your support!

May 26, 2026

Excellent Customer Service! !! Excellent timely repair. Discount was applied to my service. Excellent demeanor of my service Representative. More

by 247myracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeed L Satterwhite, Hashmat Abbasi
May 27, 2026 -

Waldorf Toyota responded

We’re thrilled to hear about your positive experience at Waldorf Toyota! We look forward to working with you in the future.

May 27, 2026 -

247myracle responded

Exceptional service performance!!!

May 27, 2026 -

247myracle responded

Exceptional customer service care at Waldorf Tayota!!!

May 27, 2026 -

247myracle responded

Saeed S. Excellent customer service care. Excellent waiting room with coffee and. Cappuccino machine for waiting for my services. Excellent cleanliness appearance of waiting room. Excellent cashier quality and quick timeliness of my payment. Excellent customer coupon discounts. Please continue to text or email discounts!!! Thank you.

May 27, 2026 -

247myracle responded

Excellent Dealership. Excellent scheduling service repairs. Saeed S. Excellent customer service technician. Saeed updated customer of repair service cost. Excellent maintenance repair person who repaired my car. Thank you.

May 27, 2026 -

247myracle responded

Thank you.

May 22, 2026

On May 18, My husband and I were fortunate to meet Seneca Harris who served as our Salesman at Waldorf Toyota. Seneca is very friendly and good-natured, but more than that, he is knowledgeable, patient, and More

by darlene.young
Recommend Dealer
Yes
Employees Worked With
Seneca Harris
May 26, 2026 -

Waldorf Toyota responded

Darlene, thank you for sharing your wonderful experience with Seneca and our team at Waldorf Toyota! We're so glad you found the perfect car for you and your husband. Enjoy your new Toyota RAV4 Hybrid! Safe travels!

May 12, 2026

I HAVE SERVICED MY 2018 RAV4 SINCE AT WALDORF TOYOTA SINCE PURCHASE. WITH MARJORIE FORTIN AS MY REGULAR SERVICE ADVISOR, ANY TRIP FOR SCHEDULEDSERVICE IS SMOOTH AND CONVENIENT. I WOULD NOT HESITATE TO R More

by STEVEN.FRANCIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARJORIE FORTIN, Tammie Stevens, Matthew Aubel
May 12, 2026 -

Waldorf Toyota responded

Thank you for your loyalty and great feedback, Steven! We're happy to hear that Marjorie always ensures a smooth service experience. Your recommendation means a lot to us, and we look forward to serving you again at Waldorf Toyota!

May 12, 2026

I am very pleased with the service I received at Waldorf Toyota. Jay Horton was honest, trustworthy, and earned my business for the future. Thank you for the integrity and excellent service. More

by dcountee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Horton
May 12, 2026 -

dcountee responded

Thank you Jay Horton for your honesty and integrity, you have earned our future business.

May 12, 2026 -

dcountee responded

I am very pleased with the service I received at Waldorf Toyota. Jay Horton was honest, trustworthy, and earned my business for the future. Thank you for the integrity and excellent service.

May 12, 2026 -

Waldorf Toyota responded

We're so pleased to hear that you had a great experience with Jay and our team at Waldorf Toyota! Thank you for sharing your feedback and for choosing our dealership.

May 07, 2026

I’ve bought new Toyotas from this dealership since 2004. They’ve provided excellent service, enduring their reliability and prolonging their usable lifespan. My 2004 Prius lasted 18 years and gave me terrif More

by Jrminturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
May 08, 2026 -

Waldorf Toyota responded

Thank you for your steadfast trust and loyalty with Waldorf Toyota! We appreciate your feedback and we look forward to serving your automotive needs for many more years to come. Enjoy your vehicles!

May 07, 2026

On May 6th, I purchased a 2026 Corolla SE at Waldorf Toyota. I traded in my 2021 Dodge Charger. From the moment I got there all the way up to the end of the process.I received excellent, courteous and f More

by juliaharriston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank McGeady
May 08, 2026 -

Waldorf Toyota responded

Congratulations on your new 2026 Toyota Corolla SE, Julia! We are lucky to have you as a customer and look forward to seeing you again at Waldorf Toyota. Have a great day and keep enjoying your new ride!

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