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W&L Subaru - Service Center

Northumberland, PA

4.7
2,024 Reviews

2,024 Reviews of W&L Subaru - Service Center

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April 12, 2023

I Love W&L Subaru. They are reliable. They explain things well. Friendly. Helpful. Good cars! More

by bambidear129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

W&L Subaru responded

Thanks! We really appreciate your business!

April 12, 2023

Everyone was personable. The waiting area was comfortable; I had a drink. My service did not take long. I would highly recommend W&Al for service. More

by bakerdianel53
Recommend Dealer
Yes
Employees Worked With
Gavin Faust/459*W*. And a very nice young man named Kejon(?) spoke with me. Very pleasant, very personable!
Apr 15, 2023 -

W&L Subaru responded

Thanks for the feedback! We're glad you enjoyed one of our free beverages in the waiting lounge!

April 11, 2023

They did excellent job They did great job and looked into a problem we were having with exhaust and helped us to figure it out More

by Bill&Bridget
Recommend Dealer
Yes
Employees Worked With
Melanie
Apr 15, 2023 -

W&L Subaru responded

Thank you so much!

April 08, 2023

ALTHOUGH THE MAINTENANCE CREW COULD NOT GIVE ME A SOLUTION TO MY PROBLEM, MEGAN (SP) WAS MORE THAN HELPFUL. SHE IS VERY KNOWLEDGABLE, BUBBLY, AND A TREAT JUST TO TALK TO. A VERY SOPHISTICATED AND B More

by golfer9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Balum
Apr 11, 2023 -

W&L Subaru responded

We appreciate your feedback! Thanks!

April 06, 2023

WL has been great so far. From sales to service, they have exceeded my expectations More

by bly109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

W&L Subaru responded

Thank you, and have a great day!

March 29, 2023

It was easy to make appointments and the ability to get a loaner car was convenient. More

by kpup182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

W&L Subaru responded

Thanks! We're pleased you were able to make use of our free loaner car perk!

March 24, 2023

Love this place! Very professional, great service, nice waiting room for my handicapped Mom! Thanks More

by mbubb56
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 24, 2023 -

mbubb56 responded

Would recommend dealership

Mar 24, 2023 -

W&L Subaru responded

Thank you so much!

March 23, 2023

I arrived early and the team took my car right in. Everything was spotless inside the dealership. Love the quiet work area! The video of the work they did was great! And the car wash is such an aw More

by viktoria03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

W&L Subaru responded

Thanks so much for sharing your experience online!

March 23, 2023

Knowledge service technicians. I like the video inspection and the technician’s narration. The service area and waiting area are well maintained, giving the impression of a profe More

by volvo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

W&L Subaru responded

Thanks so much for the feedback. If you need anything else, please let us know!

March 14, 2023

Great service and staff. . They came shortly after I called. My car wouldn’t start. They came, started it and took it to the service center and checked it out overnight. More

by Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get his name but wish I had. He was great. So nice and helpful!!
Mar 14, 2023 -

W&L Subaru responded

Thank you for the review!

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