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W&L Subaru - Service Center

Northumberland, PA

4.7
1,996 Reviews

1,996 Reviews of W&L Subaru - Service Center

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February 03, 2024

The part dept didn't have all the parts from 5 weeks ago in order to complete job More

by Jmyerslewis53@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger, Kimberly Heltzinger
Feb 03, 2024 -

W&L Subaru responded

Thank you for the feedback. We apologize if there was a delay in getting the parts necessary to perform the work on your vehicle. If you have any questions about the status, please give us a call at 570.473.3432. [please note: service can not see replies here on Dealerrater.]

February 03, 2024

Fast, friendly, and done right the first time. W&L Subaru's service is always fast, friendly, and their work is done correctly the first time. More

by biesha00
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
Feb 03, 2024 -

W&L Subaru responded

Thank you, and have a great day!

February 03, 2024

I dealt with Kimberly and Mike. My experience with the service department exceeded my expectations. Staff were polite and helpful. I received a video of the work performed. I was of More

by shaleridgefarm
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger, Kimberly Heltzinger
Feb 03, 2024 -

W&L Subaru responded

Thanks for your review! We appreciate the feedback!

February 03, 2024

Perfect service and kind Makes Alexander look bad. Clean bathrooms. Gave me a nice crosstalk for the morning. More

by kmoser26
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger, Kimberly Heltzinger
Feb 03, 2024 -

W&L Subaru responded

Thanks, we are excited to hear you had such a great service visit! Have a great day!

February 03, 2024

As always exceptional They always go above and beyond to. Great to deal woth and love the valet service More

by tracymh1981
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger, Kimberly Heltzinger
Feb 06, 2024 -

W&L Subaru responded

Thanks so much! We're pleased that you enjoy the valet service!

February 03, 2024

Great customer service, very friendly and helpful staff The courtesy vehicles are new and clean. Very nice More

by ironhead420b
Recommend Dealer
Yes
Employees Worked With
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Feb 06, 2024 -

W&L Subaru responded

Thank you for taking the time to review our dealership!

February 02, 2024

They are always awesome! Nothing more to say other than that. Speaks for itself. Done. More

by shacoo88
Recommend Dealer
Yes
Employees Worked With
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
Feb 03, 2024 -

W&L Subaru responded

Thanks so much!

February 01, 2024

Service department was excellent. Roy and Marge and others are great. Recall was taken care of promptly. Great hot chocolate! Love getting my car washed. Also like the inspection vide More

by salann
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger
Feb 03, 2024 -

W&L Subaru responded

Thanks for the review! We are glad you had a 5-star experience in service! And we agree: the free hot chocolate is yummy!

January 31, 2024

I think the dealership was very timely and provided me everything I needed. My only issue was overall cost More

by tiffanywagner2002
Recommend Dealer
Yes
Employees Worked With
Gavin
Jan 31, 2024 -

W&L Subaru responded

Thank you so much, your feedback is greatly appreciated.

January 30, 2024

They want to always please the customer. Very courteous and understanding of your needs. Great service More

by 1954tstone
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Jan 31, 2024 -

W&L Subaru responded

Thanks so much!

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