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W&L Subaru - Service Center

Northumberland, PA

4.7
2,080 Reviews

2,080 Reviews of W&L Subaru - Service Center

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May 16, 2025

The service was very fast and efficient. I was notified what was going on through the whole process. Love going to W&L Subaru More

by aw91490
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gilbert
May 16, 2025 -

W&L Subaru responded

Thanks so much! We are here for you whenever you need us!

May 13, 2025

Fast, efficient, good customer service. Service manager was pleasant and had good communication. Very pleased. More

by cklinetob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

W&L Subaru responded

Thank you, and have a great day!

May 11, 2025

All the staff is kind, respectful and knowledgeable of the product. The dealership is very clean. More

by dlgalleygirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

W&L Subaru responded

Thank you so much for sharing your thoughts online!

May 09, 2025

I love the dealership. I've purchased two cars here and I've been using them for service for years. They are friendly, kind, and explain everything in an understandable way More

by cassjow
Recommend Dealer
Yes
Employees Worked With
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Picciurro
May 13, 2025 -

W&L Subaru responded

Thank you so much for the repeat business! We look forward to your next visit!

May 08, 2025

W&L auto care is always fast and all your technicians and office staff appear happy and eager to do their work. That fact lends itself to the quality culture that must be present at W&L. You are always our f More

by Patrick Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

W&L Subaru responded

Thanks so much, Patrick! If you need anything at all just let us know!

May 02, 2025

I was told by W&L that work needed to be done to pass inspection. I had recently had an oil change somewhere else. They were going to inspect my car. But I said I'd go to W&L for the 'free' inspection. B More

by Julie
Recommend Dealer
No
Employees Worked With
Matt Gilbert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gilbert
May 02, 2025 -

W&L Subaru responded

Thank you for sharing your experience. We understand how important a smooth inspection process is, and we regret that your visit did not meet your expectations. Our team is committed to providing thorough and honest assessments to ensure safety and compliance. If you have any questions or concerns, feel free to reach out. Thanks again for your feedback, and have a great day.

May 01, 2025

I have been doing business with W&L Subaru for many years. All of my experiences with them have been excellent. Becky Kline in Sales has helped me to select and buy several vehicles. Everyone I have de More

by woofmeow23
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
May 02, 2025 -

W&L Subaru responded

Thanks so much for your review! See you next time!

April 30, 2025

Went for 12000 mile oil change. Was very busy but was done lot faster than I thought it would take. More

by hmarvsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

W&L Subaru responded

Thanks so much for your business!

April 30, 2025

Courteous and professional The care you receive is worth driving two hours away from my home More

by maureenhojnacki
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
May 01, 2025 -

W&L Subaru responded

Thank you! We appreciate you making the trip to our dealership! Have a great day!

April 29, 2025

I couldn’t have been more impressed with the W&L dealerships. Clearly customer service is their priority and they delivered on that front exceptionally well More

by pbdumond
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perles
2.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

W&L Subaru responded

Thank you for the feedback, and have a great day!