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1,996 Reviews of W&L Subaru - Service Center
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April 21, 2024
Above what was expected. I will tell others, very honest will be done to car . I will tell others, very honest will be done to car . More
by pennacres
Verified Customer
April 21, 2024
Amazing service department, definitely goes above and beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. More
by sdeitrich1
Employees Worked With
Other Employees :
Kimberly Heltzinger
April 13, 2024
Great customer service. They are fast and convenient. Nice waiting area and friendly staff. Highly recommend! They are fast and convenient. Nice waiting area and friendly staff. Highly recommend! More
by bill.shutt
Employees Worked With
April 10, 2024
Best place to buy a vehicle. To notch service all around, and every time. Love W&L Subaru. To notch service all around, and every time. Love W&L Subaru. More
by teeksmarie
Employees Worked With
Other Employees :
Tony Kauffman, Kimberly Heltzinger
April 10, 2024
W&L Subaru would not honor a manufacturer safety recall required by federal law. The service manager did not understand the legal differences between warranty and recall work. He made false claims about th required by federal law. The service manager did not understand the legal differences between warranty and recall work. He made false claims about the condition of my vehicle as excuses of the reasoning for not performing work. Clearly the service manager did not understand the technicalities of PA safety inspection or federal recall laws. Additionally, even though I scheduled a specific date and time for the service to be performed, the car sat there for 2-3 days after the schedule time until they informed me they would not be performing any services. Finally, I received a text link to a video of "my vehicles inspection", but this was for another vehicle! They didn't even do a visual inspection of my car. More
by Jon
Employees Worked With
April 10, 2024
It is a good dealership. Great selection of cars. Great delivery specialists. I'll be back. Great selection of cars. Great delivery specialists. I'll be back. More
by deborah_klinger
April 03, 2024
I take my car in for ongoing issue and still not fixed, he didn’t even look under hood of car where the noise is coming from so now I have to take my car back. he didn’t even look under hood of car where the noise is coming from so now I have to take my car back. More
by knchaundy
Employees Worked With
April 02, 2024
Everyone was very helpful, got my car in and out in timely fashion. I am appreciative for their help. timely fashion. I am appreciative for their help. More
by c_wintersteen
April 01, 2024
Dealing with Owen was great. He was able to schedule my concierge pickup, service, and drop off of my wife's vehicle. It was our first time doing this and he explained the proces He was able to schedule my concierge pickup, service, and drop off of my wife's vehicle. It was our first time doing this and he explained the process well. More
by Pfranke_21
