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W&L Subaru - Service Center

Northumberland, PA

4.7
1,994 Reviews

1,994 Reviews of W&L Subaru - Service Center

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May 07, 2024

Very good customer service from the time I walked on the lot through the whole process. More

by auker3738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

W&L Subaru responded

Thanks for your review!

May 07, 2024

All very good. Attitude that came across was you were looking out for my best interest. More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heltzinger
May 07, 2024 -

W&L Subaru responded

Thanks, Jose! It was our pleasure helping you in service!

May 04, 2024

Not sure who own long is. My salesman was Joe Bluge. He was great to deal with! More

by jgrecco10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

W&L Subaru responded

Thank you for your review! I'll let Joe know you had a great visit to the dealership!

April 25, 2024

Very highly recommended. Very accommodating and always make you feel welcome. This is my 4th Crosstrek and my husband’s second. I’ve recommended several people to check th More

by Samster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Balum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

W&L Subaru responded

Thank you for taking the time to share your thoughts online! We really appreciate all of your repeat business! Have a great day!

April 24, 2024

W&L makes it comfortable and not a chore to have your car serviced. They are dog friendly too! More

by wineprincess72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

W&L Subaru responded

Thanks for the review! Stop by with your pet anytime!

April 24, 2024

Fantastic service from start to finish. Love dealing with W n L and will recommend family and friends to them. More

by aez106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

W&L Subaru responded

Thanks! See you next time!

April 24, 2024

From beginning to end of service appointment, I had a great experience with W&L Subaru. Have never had any issues with the service department. They always go the extra mile. More

by boodabelly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

W&L Subaru responded

Thank you for the feedback!

April 24, 2024

Great service and awesome costumer care. They go out of their way to accommodate their clients! More

by jraefeerrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heltzinger
Apr 25, 2024 -

W&L Subaru responded

Thanks for the 5-star review!

April 21, 2024

Above what was expected. I will tell others, very honest will be done to car . More

by pennacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

W&L Subaru responded

Thanks so much!

April 21, 2024

Amazing service department, definitely goes above and beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. More

by sdeitrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heltzinger
Apr 22, 2024 -

W&L Subaru responded

Thanks for reviewing our service department! Have a great day!

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