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1,976 Reviews of W&L Subaru - Service Center
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December 21, 2024
Terrible service! !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So called "Service Advisor" REFUSED to speak to me when I questioned and expressed my displeasure as to why it took 2 hours to begin an oil change. While we waited 2 hours, no "service advisor" explained the delay. If I was a masochist I certainly would consider returning for service, etc. More
by arbus
Verified CustomerEmployees Worked With
December 19, 2024
We had a great experience when we went to have our first oil change and tire rotation. We were given an inspection and a video and a car wash. This is our first Subaru experience, and so far we are very ple oil change and tire rotation. We were given an inspection and a video and a car wash. This is our first Subaru experience, and so far we are very pleased we bought our 2025 Forester. More
by ronsadu
December 12, 2024
Cost to repair original problem very high. Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? More
by bodnerbmd
December 12, 2024
Keayon handled a difficult situation for us. Our vehicle ended up being a total loss. He handled our insurance adjusters, took all our phone calls and answered all our questions and concerns. He Our vehicle ended up being a total loss. He handled our insurance adjusters, took all our phone calls and answered all our questions and concerns. He is a great asset to W&L. A true professional! His knowledge and communication skills are exceptional. He even walked us to sales so we could by another Subaru on the spot! Thank you W&L for helping us through this unfortunate situation! More
by rpochakilo
December 10, 2024
They really did a great job. They got me in the next day when we called about putting on 4 snow tires for me. They even washed my car . I really appreciate them. They are all gre They got me in the next day when we called about putting on 4 snow tires for me. They even washed my car . I really appreciate them. They are all great people. More
by debbieharner
December 09, 2024
Good service done in a timely manner. Service does cost more than other dealerships however. Service does cost more than other dealerships however. More
by wwolfejr
December 05, 2024
very Goood service and sales department would goo anywhere else Thanks for everrything jimmy woooo anywhere else Thanks for everrything jimmy woooo More
by n3xjz
November 23, 2024
Tony has wonderful customer service skills as well as excellent communication skills. He’s a keeper excellent communication skills. He’s a keeper More
by csabol20
November 22, 2024
Service was timely performed, cleaned the vehicle, offered loaner, would highly recommend this fantastic service. offered loaner, would highly recommend this fantastic service. More
by ramcg
Employees Worked With
