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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

August 08, 2023

All staff members were friendly, knowledgeable, courteous and professional. The service was reliable and the facility was clean More

by annie218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

W&L Subaru responded

Thank you!

August 08, 2023

Owen took the time to understand what i wanted to accomplish in my visit. He was very professional and kept me informed of what was happening during my service. As with all the others I have worked More

by dgejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

W&L Subaru responded

Thank you so much for your repeat business! I'll let Owen know you are happy with your experience!

August 08, 2023

Very professional and knowledgeable. Customer service was excellent! Would recommend to friends and family. Thank you! More

by krwhite0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center
Aug 10, 2023 -

W&L Subaru responded

Thank you so much!

August 04, 2023

Easy dropoff. Comfortable waiting area, nice employees Great customer service and scheduling. appointments are easy More

by Enjoy 2018
Recommend Dealer
Yes
Aug 06, 2023 -

W&L Subaru responded

Thanks!

August 04, 2023

Wonderful customer service, clean spacious waiting area, friendly staff, timely service and repairs, thorough explanation and video of any repairs needed More

by stephanie_fortin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thanks!

August 04, 2023

Always reliable to complete maintenance on time with a smile and the ability to pivot on the spot with any adjustments. More

by tplank9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Clark
Aug 06, 2023 -

W&L Subaru responded

Thank you!

August 04, 2023

Very profesional and nice not easy to get over the high price of a new car More

by Bjseeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thanks and have a great day!

August 03, 2023

Owen Is great, he went over everything they were going to do. He used his cell phone to send me a video walk through of my car (what it needed) and reached out the next day to ask how my car was running. I More

by Tina P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thanks so much, Tina!

August 02, 2023

Had vehicle for over a month. Never even looked at it until it had been there for 2 weeks. More

by Cdyrwe14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you for the feedback. We're sorry you did not have a good experience. If there is anything we can do for you, just give us a call at 570.473.3432 and press 2 for service. Thanks again, and have a great day. (Please note: service is unable to see replies to this message.)

August 02, 2023

Our 4th Subaru and very happy with it so far. Becky was fun to deal with and was very professional with a sense of humor, unlike the last salesperson, the lady with all the tattoos. After that s More

by prdent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you for your feedback. We're glad you had a great experience with Becky. If you need anything else, just let us know.

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