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W&L Subaru

Northumberland, PA

4.8
4,344 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,344 reviews

November 25, 2023

They do good work and their valet service is great. Sometimes they are pricey but know the car and have the right equipment and computers More

by carey3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

W&L Subaru responded

Thank you for your review!

November 25, 2023

Kimberly went above & beyond, however at my previous visit the service rep missed the 60,000 service so I had sticker shock of $2800.00 bill at this visit. I prefer to have car serviced before or by tim More

by annie218
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 25, 2023 -

annie218 responded

Did not intend to post publicly so I am deleting

Nov 27, 2023 -

W&L Subaru responded

Hi Annie, thank you for the feedback. We're very sorry you weren't happy with your prior service experience. For future visits, you can use the easy rule-of-thumb that all the "big" maintenance visits are every 30,000 miles. So your next one is due at or near 90,000 miles, but if you want it done a little sooner or a little later (maybe in the 87,000-93,000 mile window or thereabouts), that is perfectly ok, just let us know when you are ready for it. Also, if you are curious about each of these bigger maintenance visits, your vehicle's Warranty and Maintenance booklet has a grid that lists each recommended service and what is involved. If you no longer have that booklet and would like to see the schedule, just let us know and we will be happy to make you a copy of that. Thanks again and have a great day.

November 25, 2023

Excellent service The customer service it the reason I keep coming back to W&l Subaru More

by jfisne52
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
Nov 27, 2023 -

W&L Subaru responded

Thank you!

November 25, 2023

Dealership was busy as I showed up, was not sure if I would be given the time of day, but I was very well taken care of despite the hectic showroom. Curt was extremely pleasant to work with and was strai More

by center66ljk
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Reid
Nov 27, 2023 -

W&L Subaru responded

Thank you so much for reviewing your sales experience! We are very grateful for your patience and understanding on such a busy day. If you have any questions for us, please don't hesitate to ask: you salesperson or one of our dedicated product knowledge experts will be happy to assist with any info you may need! Thanks again, and have a great day!

November 25, 2023

Always do a good job with service They always do a good job with service and washing the car More

by benbabakov
Recommend Dealer
Yes
Nov 27, 2023 -

W&L Subaru responded

Thank you, and have a great day!

November 25, 2023

Always do a good job with service They always do a good job with service and washing the car More

by benbabakov
Recommend Dealer
Yes
Nov 27, 2023 -

W&L Subaru responded

Thank you, and have a great day!

November 24, 2023

The service experience was uneventful. The staff treated me well and were very professional. Thanks! More

by broskeyl
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 24, 2023 -

W&L Subaru responded

Thanks!

November 23, 2023

The whole process was very straight forward, professional, easy and not stressful at all. Everyone was personable anf very efficient. More

by rish227
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Kline
Nov 24, 2023 -

W&L Subaru responded

Thank you so much!

November 23, 2023

Really easy to shop and buy. No pressure, no bull! Love the up front pricing. More

by jjprobasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

W&L Subaru responded

We're glad you appreciated our no-hassle sales philosophy! Thanks for your business!

November 23, 2023

The process was quick. I was directed where to go at every turn. I was never left hanging. Very helpful team. When it's time, we will definitely return. More

by cgraf1016
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Shoup
Nov 24, 2023 -

W&L Subaru responded

Thanks so much!

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