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W&L Subaru

Northumberland, PA

4.8
4,212 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,212 reviews

August 21, 2024

They go above and beyond. My one problem is we bought an extended warranty from them on a non Subaru and the service writer gave me crap about not knowing what needed to be do More

by wolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

W&L Subaru responded

Thank you for the feedback. We are very sorry about not being more knowledgeable on what goes into the 30k service on your brand of car. Unfortunately we do not have control over what Carfax sends out. The email you received is a service they provide, and to be quite honest, it hasn't been very good thus far based on the number of complaints we've received. So we do apologize. If you would like to reach out to Carfax support, you can find them at support.carfax.com, they may be able to help you turn off certain notifications or even opt you out completely. Thanks again for the feedback, and have a great day.

August 21, 2024

W & L Subaru has employees that have all been nice, understanding and answers all my questions with a smile I have only had my first Subaru ever for a couple of months but I can already tell I will lov More

by tia0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Clark
Aug 21, 2024 -

W&L Subaru responded

Thanks for reviewing our dealership! We appreciate your business!

August 21, 2024

Roy Beck and W&L Subaru are the reason I keep coming back for service at their location, which is much further away than the nearest Subaru dealership to my home. Roy has always been respectful and never pu More

by Bill &Judy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

W&L Subaru responded

Bill and Judy, thank you so much for sharing your experience here in our service department! It is alwyas a pleasure helping you. If you need anything at all, just let us know!

August 21, 2024

on time. Easy to deal with. all services done and explained waiting area is great. More

by l16930d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

W&L Subaru responded

We appreciate the 5-star ratings! Have a great day!

August 21, 2024

Super helpful choosing the best car for me. Very polite and kind. Very knowledgeable about the vehicles. More

by tabitha.nicole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

W&L Subaru responded

Thanks so much for the review!

August 21, 2024

Everyone was very nice. No pressure best we have been treated by a dealer. Mike was a wonderful salesman More

by pway2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Endy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

W&L Subaru responded

Thank you so much! We're thrilled you enjoyed our easy, no-hassle sales philosophy!

August 21, 2024

Extremely professional service. Staff is very knowledgeable and a delight to deal with every time More

by JsMs2130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

W&L Subaru responded

We're very pleased to have earned a 5-star rating from your last visit! Thanks for sharing online, and have a great day!

August 20, 2024

Great! !! We like the pick up and they leave a car for us. No hassle More

by vtmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

W&L Subaru responded

Thank you so much!

August 19, 2024

I like the customer focus and the discount off of the msrp which is upfront More

by kebert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Witten’s Dad
Aug 19, 2024 -

W&L Subaru responded

Thanks!

August 19, 2024

Up front discount and very straight forward sales staff highly recommend w an d subie More

by kebert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

W&L Subaru responded

Thank you very much for your business!

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