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W&L Subaru

Northumberland, PA

4.8
4,209 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,209 reviews

January 23, 2025

Best dealer in the area I will not go anywhere else for another car or service More

by Doyle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 23, 2025 -

W&L Subaru responded

Thanks so much for your kind words! We look forward to your next visit!

January 21, 2025

Every one is very helpful and friendly. I am glad I bought my Subaru here. I will come back. For service and when looking for new car. That you for all you do More

by Hflora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

W&L Subaru responded

Thanks so much for the review! See you next time!

January 21, 2025

Such a pleasure to deal with the staff. They are very helpful and pleasant. They checked in with me during my service keeping me informed on their progress and recommendations. More

by wmrlhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

W&L Subaru responded

Thank you, and have a great day!

January 20, 2025

Great service and excellent customer care ❣️ Everyone was very helpful and friendly ‼️ Made buy a car a pleasure ‼️ More

by claddaghkelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Endy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

W&L Subaru responded

Thank you for your review! Have a great day!

January 19, 2025

Would be nice if they would take care of an on going problem and brush it under the carpet! More

by bwheimbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

W&L Subaru responded

Thank you for the feedback. We sympathize with your concerns. For more information on the details of your recent visit, including explanations of why we were unable to take care of your issue, please give us a call at 570.473.3432. We'll be happy to help. [Note: the service department does not see replies to these messages on Dealerrater.]

January 18, 2025

great to deal with, kept me informed of my visit to get my oil changed and tires rotated, thanks More

by grumpystoy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dont know who took care of paperwork
Jan 21, 2025 -

W&L Subaru responded

Thanks so much for your review!

January 17, 2025

I am completely delighted with my new Outback! It feels like Subaru got it all right. My salesman explained all the features and operation. The sale was very easy. Hats off to the whole crew at W& More

by caboose8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

W&L Subaru responded

Thank you so much for your review! We're so pleased that you are enjoying your new Subaru Outback! If you need anything at all, just let us know!

January 16, 2025

Best experience ever purchasing a vehicle. No pressure, no hard sales pitch, easy, prompt communication. Customer service is a huge deal to me. I considered purchasing within a hundred mile ra More

by cdan0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

W&L Subaru responded

Thank you for taking the time to review your purchase experience! We are very pleased that you enjoyed our easy no-hassle sales environment! If you need anything at all just let us know! Thanks again!

January 15, 2025

Brand new car with multiple issues. Has been at the service center multiple times for 2 weeks at a time. Communication was not great with service advisor. Appreciate loaner car More

by mdauberman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

W&L Subaru responded

Thank you for the feedback. We sympathize with your frustration and we are sorry your new car has had these issues. Excellent communication is something we strive for, and we apologize if we missed the mark with your service visits. We appreciate your patience, and if there is anything else we can do for you just let us know. Thanks again, and have a great day.

January 15, 2025

Very professional, explained and included customer in decision making of needed maintenance of vehicle. Service department has always been great! Thank you! More

by debblauk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

W&L Subaru responded

Thank you for the review!

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