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W&L Subaru

Northumberland, PA

4.8
4,144 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,144 reviews

November 23, 2024

Tony has wonderful customer service skills as well as excellent communication skills. He’s a keeper More

by csabol20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Service was timely performed, cleaned the vehicle, offered loaner, would highly recommend this fantastic service. More

by ramcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Balum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

W&L Subaru responded

Thanks so much for reviewing our service department!

November 21, 2024

3rd new vehicle purchased from W and L. They consistently provide excellent service from start to finish. More

by caad10fazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Endy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Hendricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

W&L Subaru responded

Thank you so much for the repeat business! It is always a pleasure to help you!

November 20, 2024

Always so welcoming and great service, will only go here with my anything for my car More

by sagereich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 21, 2024 -

W&L Subaru responded

Thank you for the 5-star ratings!

November 20, 2024

The people are great, the place is clean and net, and the service is great. More

by jlsauers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

W&L Subaru responded

Thanks so much for the review!

November 19, 2024

The price I was quoted on the phone was the price I paid. The only problem I had was that the inspection didn’t include the emissions sticker as required by Luzerne County. Didn’t discover this until my br More

by stoneycreek160
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Kester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

W&L Subaru responded

Thanks so much for your business! As clarification, W&L Subaru is in a non-emissions county, so when we inspect our cars we typically only do the state safety inspection. State law gives emissions county buyers 10 days to get the emissions sticker after purchasing in a non-emissions county. If you'd like to stop back in we can certainly put that emissions sticker on for you. Just give your salesperson a call at 570.473.3432 to set that up. Thanks again!

November 18, 2024

Becky Kline has been our sales person at W&L Subaru. She is a joy to work with. Very thorough, accurate and honest. We have purchased 7 Subarus form W&L and have no complaints. ! More

by dkmcgarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

W&L Subaru responded

Thanks so much for the review! Have a great day!

November 17, 2024

Lack of responsiness. No responds from management service or sales. Have purchased 2 new outbacks recently and had tire issues with both. Charged a $120 for A8 dollar piec More

by marlgrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Mertz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

W&L Subaru responded

Thank you for the feedback. We sympathize with your concerns. It is not clear from your description how to attempted to reach us, so for more information on your tire issues, please give us a call at 570.473.3432.

November 17, 2024

This trip they did right by us. The problem was fixed and the car works fine. More

by annie7
Workmanship
Recommend Dealer
Yes
Employees Worked With
We don't know who was in charge
Nov 18, 2024 -

W&L Subaru responded

Thanks so much for the review, and have a great day!

November 16, 2024

Convenient, clean, have a lot of cars to choose from and very helpful, friendly staff. More

by joekan84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

W&L Subaru responded

Thanks for your review!

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