Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
W&L Subaru
Northumberland, PA
4,169 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,169 reviews
Verified Customer
December 21, 2024
Terrible service! !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So called "Service Advisor" REFUSED to speak to me when I questioned and expressed my displeasure as to why it took 2 hours to begin an oil change. While we waited 2 hours, no "service advisor" explained the delay. If I was a masochist I certainly would consider returning for service, etc. More
by arbus
Employees Worked With
December 19, 2024
We had a great experience when we went to have our first oil change and tire rotation. We were given an inspection and a video and a car wash. This is our first Subaru experience, and so far we are very ple oil change and tire rotation. We were given an inspection and a video and a car wash. This is our first Subaru experience, and so far we are very pleased we bought our 2025 Forester. More
by ronsadu
December 16, 2024
I was not given the choice to donate to a Christian organization and I had to pay for Subaru Corporate tax deduction. organization and I had to pay for Subaru Corporate tax deduction. More
by custer711
December 14, 2024
Very informative Pleasant to customer Gave us best deal possible Would recommend dealer to anyone looking to buy subaru possible Would recommend dealer to anyone looking to buy subaru More
by jks0911
December 12, 2024
Cost to repair original problem very high. Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? More
by bodnerbmd
December 12, 2024
Keayon handled a difficult situation for us. Our vehicle ended up being a total loss. He handled our insurance adjusters, took all our phone calls and answered all our questions and concerns. He Our vehicle ended up being a total loss. He handled our insurance adjusters, took all our phone calls and answered all our questions and concerns. He is a great asset to W&L. A true professional! His knowledge and communication skills are exceptional. He even walked us to sales so we could by another Subaru on the spot! Thank you W&L for helping us through this unfortunate situation! More
by rpochakilo
December 11, 2024
Everyone that we dealt with was kind. They took time to explain everything to us and made sure we had no questions. We felt no pressure to quickly decide what we wanted. We were very happ They took time to explain everything to us and made sure we had no questions. We felt no pressure to quickly decide what we wanted. We were very happy with our experience there. I would highly recommend W&L Subaru. More
by jgfan12
