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Volvo Cars of Fort Washington
Fort Washington, PA
152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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152 Reviews of Volvo Cars of Fort Washington
July 16, 2018
New XC90 Purchase My wife and I purchased a new XC90 over the weekend and our experience working with Kevin and James couldn’t have been better! Kevin’s professionalism My wife and I purchased a new XC90 over the weekend and our experience working with Kevin and James couldn’t have been better! Kevin’s professionalism, willingness to help with every detail and patience helped make our decision to purchase our third Volvo from Volvo Cars Of Fort Washington and easy one. We felt like he treated us like family. And from the time we met James to the time we pulled away with our new car, there wasn’t anything that James left for us to ask a question about. He was professional, friendly and we really appreciated that he took the time to walk us through every detail of the new car at delivery. We would highly recommend you ask for James! Frank & Alice S. More
by Alice & Frank
Employees Worked With
Kevin Niklauski, James Jones
July 07, 2018
My experience at Volvo of Fort Washington Scott Marziani, Kevin Niklauaski and James Jones are consummate professionals. No pressure, patient, relaxed and very knowledgeable salesmanship. I w Scott Marziani, Kevin Niklauaski and James Jones are consummate professionals. No pressure, patient, relaxed and very knowledgeable salesmanship. I went in initially to look at s S60 however Kevin persuaded me to test drive an S90 and after that the car sold itself. It drives like a dream and the controls are very user friendly! If you are looking to upgrade to a luxury car don’t consider Mercesdez, BMW or Lexus - think Volvo! I have driven all these brands and the S90 steals the show - total value for your money! The staff at Fort Washington Volvo is very courteous and they treat you like family!! I recommend them without hesitation. So I say to all you prospective car buyers - “Do own a Volvo - if not why not?!” More
by Adam263
Employees Worked With
Scott Marziani, Kevin Niklauski, James Jones
July 07, 2018
Professional, experienced and reasonable We were not sure what to expect when buying a car after 14 years. Scott M. was patient and thorough. We met with Scott three different times and he wa We were not sure what to expect when buying a car after 14 years. Scott M. was patient and thorough. We met with Scott three different times and he was very helpful. Our daughter bought a car from Scott several months before and had the same experience. Thanks Scott! More
by NPC
Employees Worked With
Scott Marziani
July 03, 2018
We LOVE our new Volvo XC60 ❤️ We are so excited and happy to have our brand new Volvo XC60! This is our second purchase from Scott Marziani at Ft. Washington Volvo. Highly recommen We are so excited and happy to have our brand new Volvo XC60! This is our second purchase from Scott Marziani at Ft. Washington Volvo. Highly recommend! The employees are extremely friendly, professional and always made us feel welcome. The car buying process was so easy and painless, and Scott is always available, night and day, to answer any questions big or small. We will continue to use Ft. Washington Volvo with all of our car needs and will always recommend Ft. Washington Volvo to all of our friends and family. Thanks to everyone for such a pleasant experience! More
by MrBaikeysMom
Employees Worked With
Scott Marziani
June 25, 2018
Bought an XC90 Inscription, 2016 The atmosphere of the dealership is congenial while being professional and thorough. We were neither pressured nor rushed, and appreciated lack of the The atmosphere of the dealership is congenial while being professional and thorough. We were neither pressured nor rushed, and appreciated lack of the cloak-and-dagger mystery that prevails in some places. More
by Darrel
Employees Worked With
Paul Mlinko, Kevin Niklauski, James Jones
June 25, 2018
Patient! :) Both James and Kevin were extremely patient during the entire purchasing process. I wanted to make sure I bought the car of my dreams and they both m Both James and Kevin were extremely patient during the entire purchasing process. I wanted to make sure I bought the car of my dreams and they both made that happen for me. This was my first time purchasing a Volvo and I’m extremely pleased. Thank you both! More
by sphjones
Employees Worked With
Kevin Niklauski, James Jones
May 31, 2018
Very clear on costs, prompt and courteous I have been going to this dealer for cars and service for 11 years. I have routinely found them to be excellent and ethical. The never make an expensi I have been going to this dealer for cars and service for 11 years. I have routinely found them to be excellent and ethical. The never make an expensive repair without discussing it with you first. I had my last car serviced there exclusively for a decade and had only one item that was not standard maintenance. The hours are great, it’s near the train and they are very pleasant. Just bought a new car there at a very fair price and I fully expect to continue to use the service department. More
by Baccarat
Employees Worked With
Lou Mendoza
May 31, 2018
easy and smooth transition Lou and Kevin made the transition from my 2015 S60 lease to my 2018 S60 lease smooth and easy. Lou is the best. He is so friendly and easy going. He Lou and Kevin made the transition from my 2015 S60 lease to my 2018 S60 lease smooth and easy. Lou is the best. He is so friendly and easy going. He made me feel comfortable and at home. He extremely helpful and answered all my questions. Thanks Lou! More
by Jennifer
Employees Worked With
Kevin Niklauski, Lou Mendoza
August 25, 2017
Service department not satisfactory They want to squeeze every penny out of your pocket. Service items were not explained clearly until you see a big fat check. Be ware to check the fuel They want to squeeze every penny out of your pocket. Service items were not explained clearly until you see a big fat check. Be ware to check the fuel level when you use a loaner car, They will charge you $15 for a gallon of gas. More
by Derry
Employees Worked With
Service Department
June 02, 2017
STAY CLEAR So I wanted to take a moment and share my experiences purchasing a 'used' car from Volvo of Fort Washington. I can't use the term 'certified pre-owned So I wanted to take a moment and share my experiences purchasing a 'used' car from Volvo of Fort Washington. I can't use the term 'certified pre-owned' for a few reasons that I will get into below. First off, they could not locate a second key and downplayed the situation and suggested I go to a dealership to simply pick one up. $400 later I had one after making a $40k+ investment on a car. Second, the detailing efforts were subpar at best. My Audi Q7 had a third row seat and after unveiling it, I found pretzels and M&Ms under the seats and a nice dust film throughout. It leads me to believe the staff wasn't very familiar with the car and it's inter-workings. Lastly, when I secured my second key on my own dime, I had the dealer look into a constant rattling coming from the back. It was located in the sunroof and addressed through the warranty and then they uncovered more rattling coming from the rear hatch. Its believed through troubleshooting and discovery that my car has been in a body shop previously based on comparing the rear panel (when opened) with a similar year Q7. Unfortunately, these repairs will not be covered under warranty because someone has been dishonest during the process and now I have to look into some potential welding repairs to resolve the issue. All of this with a clean car fax and a trusted previous single owner through the General Manager at Volvo. I would stay clear of buying any car from this dealer as they dismissed my communications about this situation quickly. All I wanted them to do was look into the situation as they had more purview in this situation than most dealers given the circumstances, but they lost a customer for good. To sum it up, they are cheap, dismissive, and lazy. If you are looking for the typical run-of-the-mill sales guy with no back bone to stand up to the GM and do what's right and look out for their customers (beyond the date of transaction), than this is the dealership for you. 1/2 star out 5 for sheer sympathy for Scott the sales guy and pure disgust for the GM. Go to CarSense. They gave me a second key free of charge previously. More
by sharper
Employees Worked With
Scott Marziani, Paul Mlinko
