Volvo Cars of Fort Washington

We have had 2 Volvos so far and have only had positives experiences with this dealership. They are knowledgeable, and very pleasant to deal with. Our experience working with Scott would make us come back a experiences with this dealership. They are knowledgeable, and very pleasant to deal with. Our experience working with Scott would make us come back again and again any time we need a car. They are a a great dealership. More

I purchased brand new 2011 XC60 “R-Design” from this dealership. The car was serviced 6 months later to fix clogged sunroof drain, which was causing rainwater to leak into the car through driver-side do dealership. The car was serviced 6 months later to fix clogged sunroof drain, which was causing rainwater to leak into the car through driver-side door gasket. The car was fixed, water tested and given back to me unwashed, with dried-up water stains inside and outside, with not fully installed door gasket and best of all - cracked headliner. The headliner got cracked when contrary to what was indicated in service description “cleared sunroof drains” (plural), which required taking the entire headliner off, only one front driver-side drain got cleared after pulling down one corner of the headliner, which cracked it. ----- Two months later, the car was serviced again to revisit clogged sunroof drains. This time the leak was much greater and after taking wetted headliner off, a pinched sunroof drain-hose that was causing all the leaks was finally found. How I was mislead to accept replacing cracked headliner with another one taken from a “demo” car (something that I found out when requested a list of ordered parts after the major leak occurred) and my battle with the dealership after the major leak to have “wet-demo” version replaced with a brand new headliner are subjects for another review. ----- Now, three services down to find pinched drain hose, my 8-months old “R-Design” car has its third but brand new headliner courtesy of Corporate Volvo since the dealership is “not in a position to take any financial loss” (I quoted dealership’s management). My romance with the dealership is over for good. More

My family has purchased 5 Volvos from Fort Washington and have been pleased with the courteous and honest sales force as well as the excellent service department. We have owned new and pre-owned cars and mu have been pleased with the courteous and honest sales force as well as the excellent service department. We have owned new and pre-owned cars and must say that all were in excellent condition and flawlessly checked and prepped prior to delivery. The service department, and Eric in particular, has always been very helpful. They inform you in advance on the approximate time to repair my car, and offer a loaner if necessary. Last winter, when I couldn't pick up a car due to the snow storms, they delivered it back to me! I am very happy with my Volvos, I won't let my kids drive anything else, and would not consider another dealer other than Volvo of Fort Washington. More

This is my second Volvo. The first (2007 XC90) was bought at another dealership who abruptly sold and moved out of the area a few months later. As a result we learned of Volvo of Fort Washington thr bought at another dealership who abruptly sold and moved out of the area a few months later. As a result we learned of Volvo of Fort Washington thru the service department when we brought the XC90 in for service. The Service Department is exceptional. It was one of several reasons why we decided to visit this dealership for a replacement vehicle when we decided to downsize to a sedan. Another reason was our sales person Dennis Dischinger. Low key and totally knowledgable about the vehicle (S-60 T5) we were looking to lease. No pressure but offered guidance when asked for. The right mix to help my wife and I pick the appropriate car for our needs. We talked with Kevin Whalen (Sales Manager) as well. Both made the experience a joy. I have purchased many cars in my years of driving. This was the most relaxed experience in all those years. . I have never felt more confident in the selection of this dealership. I knew the SEvice Department, the sales staff was exceptional and genuine. Dennis and Kevin answered my questions and e-mails relating to financing, differences between the T6 and T5 as well as what would be the best options to select to meet our needs and stay within our budget. The trade in was more than fair and the financing options were presented by Dennis in a straight manner without hiding any of the factors that went into the calculations. This dealership truly appreciates their customers as evidenced by the way they positively greeted me each time I stepped into the showroom, the straight answers to my numerous questions and the follow up throughout the purchasing process. My wife and I looked at the Audi A4, BMW 3 Series, Acura TSX, Maxima and Volks CC and decided on the S-60 T5. None of them could offer the options packages , appearance and the value we got with the Volvo. Don't get me wrong they are good quality cars but we felt more confident in the Volvo and particularly this dealership. In addition we felt a sense of trust in working with Volvo of Fort Washington as a result of our interactions with Dennis and Kevin and our past experience with the Service Team. I have no doubt that these sales professionals are sincere and can be trusted to deliver on what they say. Picked up the car and could not be happier with our decision. My wife and I are very confident that we made the right decision. More

Dennis Dischinger helped us with the purchase of a certified pre-owned XC90. He took the time to understand what we were looking for in a pre-owned vehicle (condition, features, etc) and gave us his certified pre-owned XC90. He took the time to understand what we were looking for in a pre-owned vehicle (condition, features, etc) and gave us his honest opinion of each of the CPO XC90's on the lot. At one point we were going to keep looking at other dealerships because the one XC90 we settled on lacked the headrest DVD system. Dennis engaged Paul Glanzmann, the Used Car Manager, and together they came up with a solution that worked for us and result in a sale. We had been to other dealerships in PA and NJ during this car buying process. I was thoroughly impressed with Dennis Dischinger's professional sales approach and both Paul Glanzmann's and Dennis Dischinger's effort to make the deal happen. More

After dealing with a lot of bad car salesman it was so nice to meet Dennis. He was honest upfront and fair. He helped us from begining to end and still follows up! Anyone looking for a Volvo should go see nice to meet Dennis. He was honest upfront and fair. He helped us from begining to end and still follows up! Anyone looking for a Volvo should go see this dealer and Dennis. More

Dennis and Kevin were great about making buying an XC70 an excellent experience. By pure chance Kevin (sales manager) was the one who showed us around the car and helped us with the first test-drive and i an excellent experience. By pure chance Kevin (sales manager) was the one who showed us around the car and helped us with the first test-drive and in significant part due to his attitude and thoroughness we returned a few days later to buy the car - at which time Dennis helped us out. More

I had the most pleasurable experience dealing with Volvo of Fort Washington and my sales rep Kelly Coghill. Out of the three dealerships I considered, Volvo of Fort Washington offered the best deal by far. of Fort Washington and my sales rep Kelly Coghill. Out of the three dealerships I considered, Volvo of Fort Washington offered the best deal by far. I was able to handle the majority of the sales process over e-mail so there was no hassle or hard sell, and Kelly was very patient and responsiveness as I weighed my options over several weeks. All my paperwork was processed prior to my arriving at the dealership to pick up my car, a 2012 Volvo S60, and I was in and out in 30 minutes. I highly recommend Volvo of Fort Washington to anyone who is considering buying or leasing a Volvo. I love my car and am thankful for how stress-free Volvo of Fort Washington mad the whole process! More

Was told when buying a new Volvo that annual inspection and emmissions would be free. however got charged for the service. when i asked why the charge, the service advisor immediately started backing awa and emmissions would be free. however got charged for the service. when i asked why the charge, the service advisor immediately started backing away and said "i will give you 50% off so you don't trash me on my survey". i did not accept the discount and infact paid in full. I wanted them to treat me with respect and not behave to throw me a bone to save their survey. More

This dealership is excellent - absolutely the type of dealership you want to buy a car from! No pressure or hype - just straight, level-headed information about the product and everything the dealership dealership you want to buy a car from! No pressure or hype - just straight, level-headed information about the product and everything the dealership has to offer. Paul and Kelley are great - both exhibit a very high level of product knowledge, professionalism and genuine care for the customer....Thank you both for all the help you gave me in finding the perfect Volvo for me! More