Volvo Cars Silver Spring - Service Center

Justin's proactive approach in bringing a critical matter to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action he takes, always making sure that his clients’ needs are met with urgency and care. Justin’s ability to identify problems early, paired with his strong communication skills, make him an invaluable member of the Silver Spring Volvo team. His dedication not only contributes to the smooth running of operations but also strengthens their reputation for outstanding customer service. Also, to Noah, Thank you so much! I absolutely love my new Volvo! Your quick response and helpful assistance made all the difference. I really appreciated how promptly you helped me transition to my new car. It was a smooth and seamless process. It’s clear that you’ve built an excellent team at Silver Spring Volvo. I’m incredibly grateful for the top-notch service and care I received. Thanks again for everything! More

This was the first time I have taken my Volvo for servicing. Justin Menzies, the service advisor, make the process easy and painless. He even hipped me to some accessories that I wasn’t aware of that servicing. Justin Menzies, the service advisor, make the process easy and painless. He even hipped me to some accessories that I wasn’t aware of that was hidden in my car. All around great experience!! More

They are very good people. Very professional and they care about their customers like family. Very professional and they care about their customers like family. More

I have been driving cars from this dealership for 40 years. Dodge, Oldsmobile, Used Honda, and many Volvos. It is always a top tier experience when I bring my car for service. Service Manager Joe Devlin years. Dodge, Oldsmobile, Used Honda, and many Volvos. It is always a top tier experience when I bring my car for service. Service Manager Joe Devlin and Advisor José Espejo, Technicians Bob Thoen and Steve Stascavage always treat me like a friend. Ditto for General Managers Noah Greaney and Eddie Sarecky who always take time from their busy days to converse with me. And even though they know that I am not buying a car, Sales Professionals Peter Larson, Mabel Mayos, and Jacob Burns always chat with me about new Volvo products. I also should mention the Volvo Parts pros that have worked with me with merchandise and parts not only for my cars, but also my son’s S80 and S90 T8 in Thailand that are non U.S. specific. Steve Han, Bill Weir, Keiron Meghoo, and Phillipe Odongo are so friendly and professional! I hope I have not left anyone out, I have been acquainted these people for years and I highly recommend them for sales, service, and parts. If I was younger, I would inquire about working there! More

Been great with me every time I service my car ,I recommend this place for everyone. recommend this place for everyone. More

Great service. Everyone was kind and friendly from dropping it off to settling the bill. Everyone was kind and friendly from dropping it off to settling the bill. More

I have worked with Jose. He is very knowledgeable in the workings of my Volvo. Nothing but praise from me. He is very knowledgeable in the workings of my Volvo. Nothing but praise from me. More

Personnel are very friendly and helpful. I especially like my Volvo contact Jose Espoo.. He never fails me. I especially like my Volvo contact Jose Espoo.. He never fails me. More

Service advisor Jessie was beyond Professional. Keep up the great work. Sgt James L Brown Keep up the great work. Sgt James L Brown More

Great service. Good value. I’ve used them exclusively on my Volvo since I bought it in 2006. Won’t take it anywhere else! Good value. I’ve used them exclusively on my Volvo since I bought it in 2006. Won’t take it anywhere else! More