Volvo Cars Silver Spring

Excellent customer service and consistency. I wish I Excellent customer service and consistency. I wish I could purchase a new Volvo XC 90 or at least test drive it. I will always use my dealership for Excellent customer service and consistency. I wish I could purchase a new Volvo XC 90 or at least test drive it. I will always use my dealership for service maintenance and any aftermarket parts. More

Iris Harley - Excellent Service Iris Harley provided excellent customer service. She went above and beyond to provide exceptional service. She provide clear answers to my question Iris Harley provided excellent customer service. She went above and beyond to provide exceptional service. She provide clear answers to my questions and responded quickly to text messages and phone calls. More

Great service, very knowledgeable and extremely helpful in making the right decision. Thank you to all that assisted in making this work! Loving the XC 60! in making the right decision. Thank you to all that assisted in making this work! Loving the XC 60! More

Car buying experience was fabulous. And Iris Harley made it so! I ended up with a car that I love thanks to her guidance. I was impressed with her knowledge about the cars and I felt comfortable that I made it so! I ended up with a car that I love thanks to her guidance. I was impressed with her knowledge about the cars and I felt comfortable that I made the right choice. More

Nice and friendly dealer Very friendly and helpful. I had a very happy time there, and got my first Volvo. Suggestion: put some kids' toy there so any kid will have somethin Very friendly and helpful. I had a very happy time there, and got my first Volvo. Suggestion: put some kids' toy there so any kid will have something to do instead of sitting there (that's my daughter did and she complained "boring"). More

Very friendly, helpful and understanding behavior. At every step of purchase they guided thoroughly. I could complete the trade in and purchase without much of wait every step of purchase they guided thoroughly. I could complete the trade in and purchase without much of wait More

Very nice and friendly This is my second Volvo from from this dealership. All employees were very nice, helpful and friendly. Whole leasing process took only an hour. I will This is my second Volvo from from this dealership. All employees were very nice, helpful and friendly. Whole leasing process took only an hour. I will go back there for my next car. More

Shawn is sincere helpful good guy. Had a good experience at this dealership due to Shawn. My only knock would be that the prep department didn’t seem prepared for a same day sale. But that’s r experience at this dealership due to Shawn. My only knock would be that the prep department didn’t seem prepared for a same day sale. But that’s really minor. Also, it was a Monday which is probably a very slow day. More

I was an hour early for our appointment time and from start to finish Peter was very helpful and kept me in the loop with the process!(first time car buyer) Peter’s test drive of my car was awesome told start to finish Peter was very helpful and kept me in the loop with the process!(first time car buyer) Peter’s test drive of my car was awesome told me about the car and even things I didn’t know it can do! Thank you so much for the help on purchasing my car and the whole team involved you guys are amazing!! More

Robert of the servicing department provided outstanding customer service. He explained every detail of the issue and more than adequately answered all my questions. I will return in the future. Thank you V customer service. He explained every detail of the issue and more than adequately answered all my questions. I will return in the future. Thank you Volvo for the high quality hire. More