Volvo Cars Silver Spring

Great car buying experience It was my first time purchasing a pre-owned vehicle and I was a little nervous. Salesperson Russell Bruce was extremely knowledgeable about the vehic It was my first time purchasing a pre-owned vehicle and I was a little nervous. Salesperson Russell Bruce was extremely knowledgeable about the vehicle and was very professional. I was treated courteously and the buying process went very smoothly. I’m enjoying my car and will visit Russell Bruce at Herb Gordon Volvo for my next vehicle! More

Like returning Home after a long absent. Staff were definitely friendly and accommodated me throughout my purchase of a used vehicle We are repeat customer for the service department. Bought Staff were definitely friendly and accommodated me throughout my purchase of a used vehicle We are repeat customer for the service department. Bought a Volvo at another dealership but had it serviced at herb Gordon due to location. The whole staff from the Manager to the service department was very friendly and treated us like old friends even we had not been there since 2013. I would definitely recommenced this dealership to an individual located around the DC Metro area that was looking to purchase a vehicle. More

Gret Experience I helped my elderly mother purchase a used car from them recently. They were patient, kind, and great to deal with. The manager Mario was a firm but I helped my elderly mother purchase a used car from them recently. They were patient, kind, and great to deal with. The manager Mario was a firm but pleasant negotiator. If in the market for new or used cars, I would highly recommend. More

brought a car I want to sincerely thank Ed the general manager of Herb Gordon volvo. I call him tell him about my car. It took lesson them five minutes for him I want to sincerely thank Ed the general manager of Herb Gordon volvo. I call him tell him about my car. It took lesson them five minutes for him to make it right. HE DIDN'T EVER STOP THERE.HE CALL ME TO MAKE SURE EVERYTHING WENT OK. HE EVER OFFER TO FIND THE SAME VEHICLE I TRULY LOVE. I LEARN NOT TO LET ONE BAD APPLE AFFECTED THE COMPANY NOT ONLY ARE THEY TRUSTWORTHY BUT THEY PUT THE BUYERS FIRST. HE MADE ME SO HAPPY IT BRING TEARS TO MY EYE.NOT ONLY WILL I GET ANOTHER CAR FROM THEM I LET PEOPLE KNOW IF YOU WANT TO BUY A CAR IN BE TREATED LIKE FAMILY GO THERE. THANKS ED YOU NEED A PROMOTION. They are truly a dealer ship you can count on no matter what. More

Thanks Jose. 6 years of honest, thorough service. My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer car My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer care: honesty, professionalism, efficiency, and the ability to handle my prying questions. All done at Herb Gordon Volvo. I will not be changing. They pulled it off again today...................thank you. See you next time! More

Excellent overall service I purchased my S70 GLT Volvo, 19 years ago and I have had outstanding service from the Service Center with the help of Mr. Joseph Devlin (Service Mana I purchased my S70 GLT Volvo, 19 years ago and I have had outstanding service from the Service Center with the help of Mr. Joseph Devlin (Service Manager) and Mr. Steve (Mechanic). I have my repairs completed at Herb Gordon Volvo because of the honesty and the service provided when taking care of my vehicle. Mr. Devlin will explain the service needed and he will turn a stressful day and turn it around. Mr. Steve is a fantastic mechanic and fixes the vehicle to where you feel comfortable after leaving. Herb Gordon thank you for having these two gentlemen in your employee. It is a very friendly and professional atmosphere at Herb Gordon Volvo. More

Purchase 2016 CX60 We went to Herb Gordon Volvo to purchase a new car in 2016 because we went to Herb Gordon Volvo in 2006 to purchase a new car because we went to Herb We went to Herb Gordon Volvo to purchase a new car in 2016 because we went to Herb Gordon Volvo in 2006 to purchase a new car because we went to Herb Gordon Volvo in 2002 to purchase a new car. Each time we went to Neal Hyman for a no stress, no pressure, relaxed discussion of our desires and how Volvo can meet or exceed those desires. This time we were focusing on safety features which Volvo excels. Thank you Neal! We'll be back! More

Volvo service I once again give superior marks to the Herb Gordon Volvo Service Dept., particularly applauding Mr. Espejo and Mr. Devlin for their expertise and ter I once again give superior marks to the Herb Gordon Volvo Service Dept., particularly applauding Mr. Espejo and Mr. Devlin for their expertise and terrific customer service!!! More

Excellent Customer Service When we sent an email inquiry about the vehicle we were interested in the sales rep, Iris Harley, was quick to respond. The sale and pickup of that ve When we sent an email inquiry about the vehicle we were interested in the sales rep, Iris Harley, was quick to respond. The sale and pickup of that vehicle was handled within a few hours that very same day. Iris provided excellent customer service. And even though the financial manager was out that day at the Volvo dealership they quickly processed our paperwork at the Subaru dealership that was only about 500ft away. More