Volvo Cars Silver Spring

Accommodate Service at sort notice and Mr Jose Espejo did took care of Key replacement and arrange for 30k miles service. Offered to purchase next few services at discounted rate took care of Key replacement and arrange for 30k miles service. Offered to purchase next few services at discounted rate More

My service attendant, Jose is always very helpful. I appreciate his expertise on volvo cars. appreciate his expertise on volvo cars. More

Iris made the experience easy and satisfying. She was friendly and able to answer all my questions. I would recommend her and the dealership. friendly and able to answer all my questions. I would recommend her and the dealership. More

Jacob Burns was terrific. He was knowledgeable, accommodating and very easy to work with to find the right car for our needs. We would definitely come to him again. Wyman, the business manager, w accommodating and very easy to work with to find the right car for our needs. We would definitely come to him again. Wyman, the business manager, was terrific…again, knowledgeable and thorough. Jose’, maintenance department, was so very knowledgeable and willing to explain the car. My husband has dealt with this dealership since it’s beginning and driven Volvos; this is my first Volvo. More

With Mabel's help, my fiancé and I were able to get the car we wanted. She was always very professional and extremely helpful. car we wanted. She was always very professional and extremely helpful. More

Fairly seemless purchase, I needed to replace recent loss of XC90. Peter, my Sales person was extremely knowledgeable and helpful during what had been a stressful situation. Sending family members his way..I of XC90. Peter, my Sales person was extremely knowledgeable and helpful during what had been a stressful situation. Sending family members his way..I would recommend Peter, SILVER SPRING Volvo and definately VolvoCars!! volvo recently protected me in what could've been a life changing/ending crash. Sonia B More

Volvo Silver Spring went above and beyond to help me get the Volvo car that I wanted. Because Justin and Mabel were so professional, patient, and knowledgeable, they made the entire purchase experience ple the Volvo car that I wanted. Because Justin and Mabel were so professional, patient, and knowledgeable, they made the entire purchase experience pleasant. Thank you! More

Recently purchased a CPO vehicle from this dealership and although the transaction went smoothly, I felt that the agent that I dealt with was not the most attentive. For example, he didn’t ensure that all th although the transaction went smoothly, I felt that the agent that I dealt with was not the most attentive. For example, he didn’t ensure that all things were running properly/updated on the vehicle (internet/modem connection) and within days of having the vehicle, both key fobs gave a low battery warning. He also rushed through our scheduled follow-up tutorial of the popular features on the vehicle to attend to a new set of clients, which I would understand if I had popped up unexpectedly…BUT I contacted him days prior to give him advance notice that I would be coming. Additionally, he cut the test drive shorter than ANY test drive I had previously experienced but thankfully I had previously test driven the exact model I was in the market to purchase. Thankfully, another senior sales agent, Eddie, was extremely helpful and graciously stepped in to help smooth things out on the day I returned for a follow-up tutorial of the features of the vehicle. Overall, I would rate this dealership a 4/4.5 while giving the agent I worked with a solid 3. More

Jose Espejo is terrific. I’m sure that he has many clients, but he manages to remember my name and make me feel that I have his undivided attention, when I come in for service. He is my preferred serv clients, but he manages to remember my name and make me feel that I have his undivided attention, when I come in for service. He is my preferred service advisor for a good reason More

Tanner is always cheerful and courteous every time I have had service done at the Silver Spring Volvo location. I appreciate his honesty and advice when I have questions. Appointments are always easy to set had service done at the Silver Spring Volvo location. I appreciate his honesty and advice when I have questions. Appointments are always easy to set up with him and is always done in very timely fashion. The waiting area is clean and there are plenty of seats spaced out for social distancing. More