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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
651 Reviews

651 Reviews of Volvo Cars Santa Monica - Service Center

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March 17, 2025

i appreciate the accommodations (providing me with a car, car wash, dropping it off) and the discounts as this was my first time getting service! More

by NAZANINHAKIM26
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Volvo Cars Santa Monica responded

Hi, we're glad we could provide a smooth and accommodating service experience for your first visit! Thank you for choosing Volvo Cars of Santa Monica—we appreciate you!

March 16, 2025

Robert made everything so easy with his informative calls. Also, I am over 80 years of age and so I greatly appreciate the valet pickup and delivery for servicing my car! More

by CLZUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience! We're so glad to hear that Robert made the process easy for you with his helpful calls. We truly appreciate your trust in us, and we're happy to offer valet pickup and delivery for your convenience. If you need anything in the future, don’t hesitate to reach out!

March 15, 2025

Robert keeps me informed of the problems and solutions. It's also easy to pay. More

by JENBUESINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Volvo Cars Santa Monica responded

Hi Jen, thank you for your kind feedback! We're so glad to hear that Robert has been keeping you informed and making the process smooth for you. We strive to offer a seamless experience, and it’s great to know that it’s been easy for you. We appreciate your continued trust in us!

March 13, 2025

Klaus was great! So helpful and got me the rides back and forth while my car was serviced. More

by SARA.LOUGHLIN.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Volvo Cars Santa Monica responded

Sara, Your feedback made our day! Thanks for the five-star review! - Volvo Cars Santa Monica

March 13, 2025

Robert is wonderful person. Helpful, profesional, amazing. I am client volvo from 2004 and always they are wonderful and so nice.HUGE thank you to the amazing team.Thank you R More

by MIKUCINSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert and the team at Volvo Cars Santa Monica have consistently provided you with exceptional service since 2004. Your kind words mean a lot, and we're grateful for your continued trust in us!

March 13, 2025

Easy, prompt effective & friendly staff. Very flexible with scheduling made it easy to get service More

by JIM@ZAPCAST.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Volvo Cars Santa Monica responded

Jim, Thanks for the stellar rating! We're glad you had a great experience! - Volvo Cars Santa Monica

March 13, 2025

Such amazing service. I am new to the area and had inquired with another dealer first. They were rude and not responsive. Santa Monica was the opposite! Valet service, t More

by MLISSBEE2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza. Pepe
Mar 14, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Volvo Cars Santa Monica provided you with such exceptional service and communication. It's great to know our team could make your experience seamless. Thank you for choosing us and please don't hesitate to reach out if we can be of service again in the future!

March 13, 2025

I have been going to Santa Monica Volvo for almost 15 years and they have always done their best for me. Robert is absolutely amazing and I wouldn’t take my car to anyone else. More

by BIELSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Volvo Cars Santa Monica responded

It's wonderful to hear that Robert and the team at Volvo Cars Santa Monica have consistently provided excellent service over the years. Thank you for your loyalty, and we're delighted to be your go-to choice!

March 12, 2025

Klaus in the service department is great! His follow through and checking back in with us is great. Thanks! We will be back again. More

by TRACYAGILMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Volvo Cars Santa Monica responded

Hi Tracy, thank you for your feedback! We're glad to hear that Klaus provided great service and kept you informed throughout the process. We appreciate your support and look forward to seeing you again at Volvo Cars of Santa Monica!

March 08, 2025

It was my first time here I went there earlier than my scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice More

by BARISOZACAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so glad to hear that your first visit to Volvo Cars of Santa Monica was such a positive experience. Robert Munoz and the team strive to provide excellent and welcoming service, and we're thrilled that you felt well taken care of. We truly appreciate your feedback and look forward to seeing you again soon!

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