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Volvo Cars Santa Monica - Service Center
Santa Monica, CA
594 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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594 Reviews of Volvo Cars Santa Monica - Service Center
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February 25, 2025
Took care of my issues promptly. Good communications I can't believe you insist on a 25 word minimum. Good communications I can't believe you insist on a 25 word minimum. More
by MBOICH
Verified CustomerEmployees Worked With
February 24, 2025
I like taking my Volvo here, they always do such a great job! They try to get you an appointment right away job! They try to get you an appointment right away More
by SUNNYFLOR1122
Employees Worked With
February 23, 2025
We asked them to fix the Apple CarPlay and it still doesn't work. It's really frustrating to have a new car and not be able to plug our phone in and use Apple CarPlay. In fairness, they fixed the other doesn't work. It's really frustrating to have a new car and not be able to plug our phone in and use Apple CarPlay. In fairness, they fixed the other issue and they were polite, but we're still disappointed. More
by CWKYLE
February 22, 2025
Always a pleasure to have my Volvo serviced here. Staff are great. Service is quick and turnaround time is ideal. Staff are great. Service is quick and turnaround time is ideal. More
by DONWISE
February 22, 2025
Very helpful, friendly. Couldn’t find the problem I took it in for so hopefully it was just a glitch that won’t come back. Couldn’t find the problem I took it in for so hopefully it was just a glitch that won’t come back. More
by JESSICA@HANCOCKMUSIC.COM
Employees Worked With
Liza (?)-Service
February 21, 2025
Service team was attentive and addressed all issues. It was really easy to get the appointment that I wanted. It was really easy to get the appointment that I wanted. More
by JANEMODOONO
Employees Worked With
February 21, 2025
Friendly and helpful in resolving problem. quick turnaround and appreciated the loaner for overnight since car was not ready same day quick turnaround and appreciated the loaner for overnight since car was not ready same day More
by CSPAGNOLI
Employees Worked With
February 21, 2025
My service experience was great - Robert and the whole Volvo Santa Monica service team made the process efficient and easy! Highly recommend! Volvo Santa Monica service team made the process efficient and easy! Highly recommend! More
by SOPHIE
Employees Worked With
February 21, 2025
I arrived at my appointment on time and was immediately taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. I taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. Information about my car was explained, including the costs and follow-up procedures. Overall, it was a great customer service experience. More
by ELISEJJONES
February 20, 2025
Robert reached out to me when I was passed due for service. With PCH closed, I have put off coming in. He offered to pick up the car and leave me a loaner which of course I jumped on! He made every service. With PCH closed, I have put off coming in. He offered to pick up the car and leave me a loaner which of course I jumped on! He made everything so seamless and amazing! I am grateful! More
by jenworld
Employees Worked With
