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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
651 Reviews

651 Reviews of Volvo Cars Santa Monica - Service Center

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May 03, 2025

Professional and friendly, honest responses to queries and always willing to help. Great valet services. More

by YASHKANJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're happy to hear you received friendly, honest support and found our valet services helpful. We look forward to assisting you again.

May 03, 2025

Robert was cordial, informative and knowledgeable. The work was done professionally and I felt I could depend on him to give me good insight. More

by SARINABSIMON
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Sarina! We're glad to hear that Robert provided you with excellent service and insight. We appreciate your trust in us and look forward to assisting you again in the future!

May 02, 2025

Excellent, speedy and reliable service. They have a very nice team of people helping get the process done. More

by DFKELLY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for the great feedback! We're glad to hear you received excellent, speedy, and reliable service from our team at Volvo Cars of Santa Monica. We appreciate your kind words!

May 02, 2025

Klaus and his team are terrific. Always available... always keep me updated. Alway super friendly. More

by JUDDPILLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for the kind words! We're happy to hear Klaus and his team continue to provide friendly, consistent, and reliable service. We appreciate your trust in Volvo Cars of Santa Monica!

April 30, 2025

Great communication, great service. I’d recommend bringing your Volvo here for any service needs More

by WARRENBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Volvo Cars Santa Monica responded

Thank you, Warren! We’re glad to hear you had a great experience with our team. We truly appreciate your recommendation and look forward to assisting with any future service needs at Volvo Cars of Santa Monica.

April 29, 2025

Robert is great! He loves his job and goes above and beyond to meet his client’s needs and provide exceptional customer service! I’ve been taking my Volvo XC60 to th More

by TINA_T82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Volvo Cars Santa Monica responded

Tina, we're delighted to hear that Robert has been providing exceptional service for your Volvo XC60 at Volvo Cars Santa Monica! Thank you for being a loyal customer over the years. We appreciate your kind words and look forward to continuing to serve you!

April 28, 2025

Excellent customer service. Friendly, professional and timely. I could drive to a closer service center but this one is worth the drive. More

by NIKKIMCA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 28, 2025 -

Volvo Cars Santa Monica responded

Hi Nikki! Thank you for your amazing feedback. We're thrilled to hear you experienced friendly, professional, and timely service. We're honored that you choose Volvo Cars of Santa Monica, even with the extra drive! We look forward to seeing you again!

April 26, 2025

I have been coming to this dealership for service ever since I leased then bought this Volvo is 2021. Robert has always been professional, helpful, and timely. More

by SSTEGEMOELLER
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Volvo Cars Santa Monica responded

Hi! Thank you for your continued trust in Volvo Cars of Santa Monica. We're so glad to hear that Robert has consistently provided professional, helpful, and timely service since you leased and then purchased your Volvo. We truly appreciate your loyalty and look forward to assisting you again!

April 26, 2025

Prompt and friendly. One of the better experiences I have had at a dealership. Thanks More

by RAMONA.TRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Volvo Cars Santa Monica responded

Hi Ramona! Thank you for your kind words. We're so glad to hear that your experience was prompt and friendly. We truly appreciate your feedback and are happy to have provided one of the better experiences you've had at a dealership. We look forward to serving you again!

April 25, 2025

I've been coming to this car center for a while now, and every single time, the service has been outstanding. Klaus is always friendly, knowledgeable, and genuinely committed to doing quality work. Whether More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Volvo Cars Santa Monica responded

Young, thank you for your kind words! We're delighted to hear that Klaus and the Volvo Cars Santa Monica team consistently provide outstanding service. We appreciate your trust in us and look forward to continuing to make car care stress-free for you!

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