Volvo Cars Santa Monica - Service Center

It was my first time here I went there earlier than my scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice and welcoming I thank you all and I really appreciate see you soon More

The service was excellent. Robert explained the issue and kept us informed. It was ready when promised. The whole experience was easy and great Robert explained the issue and kept us informed. It was ready when promised. The whole experience was easy and great More

Robert was great, so helpful and personable. He keeps me coming back to Volvo for service! He keeps me coming back to Volvo for service! More

The service was amazing! Thanks so much for your help. I really do appreciate it. Thanks so much for your help. I really do appreciate it. More

I was greeted immediately, off in ten minutes. car was ready ahead of promised time Robert was very professional and always easy to deal with car was ready ahead of promised time Robert was very professional and always easy to deal with More

No communication from the time I dropped my car off and from the time I left the lot. I have received way too many emails from this dealership. A constant barrage of emails and texts for the past few weeks from the time I left the lot. I have received way too many emails from this dealership. A constant barrage of emails and texts for the past few weeks with no end in sight. More

Check-in was very quick, car was returned super clean and there were no problems there were no problems More

Klaus made sure I was updated with the status of the car repair via text and returned my phone call. My car was delivered to my workplace after the repair was done which I appreciated. The receptionist repair via text and returned my phone call. My car was delivered to my workplace after the repair was done which I appreciated. The receptionist - dark hair lady, (didnt get her name) was very helpful and friendly More

They were transparent about the work that needed to be done, they communicated regularly, they were up-front about the price, they did all the work to a high standard in a timely manner, and they gave me done, they communicated regularly, they were up-front about the price, they did all the work to a high standard in a timely manner, and they gave me a rental car while my car was being worked on. What more could anyone ask for? Klaus went the extra mile for me though. I had an issue with the rental car agency and he stepped up and helped me out and that's what makes the difference between good and great service. Thank you Klaus! More

Volvo of Santa Monica is always so professional, and thorough. Their service team communicates with you throughout the process so you never have any surprises at the end. It’s rare to find this high lev thorough. Their service team communicates with you throughout the process so you never have any surprises at the end. It’s rare to find this high level of service, friendliness, and stellar repair skills all in one place. Thanks for taking such great care of our Volvo! More