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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
369 Reviews

369 Reviews of Volvo Cars Santa Monica - Service Center

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September 01, 2024

I appreciate Robert and the staff at Volvo Santa Monica. They are always accommodating when I have questions or concerns about my car. Thank you. More

by Sabrinabstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Volvo Cars Santa Monica responded

Thank you, Sabrina! We're glad to hear that Robert and the team have been accommodating. We appreciate your kind words!

September 01, 2024

Easy to make an appointment online. Robert with very responsive with estimates through texts and calls. Sent an Alto to pick me back up. Work completed in a timely manner. More

by KATEBARRY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Volvo Cars Santa Monica responded

Thank you, Kate! We're glad to hear that scheduling online was easy and that Robert was responsive throughout the process. We're pleased that everything was completed on time.

August 29, 2024

Robert, Johnny and Jonathon assisted me and I have to say this dealership has the nicest employees ever! I would never go to another dealership.I feel they go out of their way to make me happy. More

by JILLDBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny in Service is amazing. Johnathon was able to help me with my phone charge pad ,he is wonderful
Aug 29, 2024 -

Volvo Cars Santa Monica responded

Thank you, Jill! We're delighted to hear that Robert, Johnny, and Jonathon provided such a great experience. We appreciate your loyalty and look forward to continuing to make you happy!

August 29, 2024

Robert is always professional and friendly. He is great about keeping me updated and informed! More

by VARINAWHITENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Volvo Cars Santa Monica responded

Thank you for the wonderful feedback! We're glad to hear that Robert's professionalism and communication make your experience enjoyable. We appreciate your support and look forward to serving you again!

August 29, 2024

Excellent service. Thoughtful and responsive for everything required to keep the car well maintained and gives me confidence that they’re looking out for me! More

by PRASHANT.MEHROTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Prashant! We're thrilled to hear that our service team is keeping your car in top shape and giving you peace of mind. We appreciate your confidence in us and look forward to continuing to serve you!

August 24, 2024

I love the Volvo service department. Efficient, responsive, courteous, prompt. Great cars and GREAT service! Thank you, Robert! More

by PAUL.ATTANASIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Volvo Cars Santa Monica responded

Thank you, Paul! We're so glad you love our service department. Robert and the team will be pleased to hear your kind words. We appreciate your support and look forward to continuing to provide you with great service at Volvo Cars of Santa Monica!

August 24, 2024

We had significant work done, and Klaus was helpful, attentive, communicative and friendly throughout the process. Great experience. More

by JESSICAR
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Volvo Cars Santa Monica responded

Thank you, Jessica! We're thrilled to hear you had a great experience with us. Klaus will be delighted to know he made the process smooth and enjoyable for you. We appreciate your trust in Volvo Cares of Santa Monica!

August 20, 2024

I was there for routine maixtenance. I was dreading having to leave my car for hours for a simple oil change and inspection. I notified service provider (laiza) I had limited time to wai More

by MARY.JOHANSSON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laisa was great . The other 2 didn’t really acknowledge me until I asked questions.
Aug 21, 2024 -

Volvo Cars Santa Monica responded

Hi Mary! We’re so glad to hear that Laiza was able to make your service experience smooth and efficient. It’s wonderful to know that she was able to fit you in and provide that extra touch with a wash. We really appreciate your feedback and look forward to seeing you again for any future needs!

August 18, 2024

Very welcoming and accommodating. Washed the car before returning it, which it needed. Provided online information on what was done and the car’s status on each check point on the l More

by RSFELDH
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re thrilled to hear you had a welcoming and accommodating experience. We’re glad we could take care of your car and keep you informed throughout the process. If you need anything else, don’t hesitate to reach out!

August 17, 2024

Good service from Robert! Took the time to explain everything. Would come back again soon. More

by DTIE213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Volvo Cars Santa Monica responded

We're happy to hear Robert provided you with excellent service during your recent visit here at Volvo Cars Santa Monica! Thanks for the review. We look forward to serving you again in the future!

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