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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
652 Reviews

652 Reviews of Volvo Cars Santa Monica - Service Center

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December 04, 2024

I was most impressed by the willingness to work within my schedule, having someone answer the phone right away and want to help! My prior experience with another brand of vehicle service shop is that I was f More

by MARIE K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Volvo Cars Santa Monica responded

Hi Marie, Thank you for sharing your experience with us! We're thrilled to hear that our team, especially Robert, was able to work with your schedule and provide prompt service. We truly value your time and are glad we could exceed your expectations. We look forward to assisting you again in the future!

December 03, 2024

Service was good and went well. Just very expensive. Staff is helpful, accommodating and friendly.. More

by DUBIN.JACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Volvo Cars Santa Monica responded

We appreciate your feedback, Jackie, and look forward to serving you again. Thank you! - Volvo Cars Santa Monica

December 03, 2024

The whole process was easy and seamless. Everyone I interacted with was wonderful. Very grateful to the team for this experience! More

by STEVENSAFTIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Volvo Cars Santa Monica responded

Steven, we're delighted to hear that your experience with Volvo Cars Santa Monica was smooth and enjoyable. Thank you for the kind words!

November 27, 2024

On time pick up and drop off. Full communication including video recordings of what is being done. More

by SSFORBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Volvo Cars Santa Monica responded

We appreciate the great review and look forward to seeing you again! - Volvo Cars Santa Monica

November 26, 2024

Honored their website deal on oil change. They don't always do that here. But today they did, which was a nice change. More

by KRS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liaza
Nov 27, 2024 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your feedback! We’re glad to hear we were able to honor the website deal for your oil change and that it made a positive difference for you. We appreciate your business and hope to continue providing excellent service in the future!

November 25, 2024

Was in and out quick. Satisfied with service over all. Good experience. Will come back for sure. More

by DA EUN CHUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Volvo Cars Santa Monica responded

Hi! We appreciate your kind words! It's great to know you had a good experience and that we were able to get you in and out quickly. We'll be here when you're ready to come back!

November 24, 2024

Friendly helpful and pleasant all around. I look forward to continuing business with them for my service needs. More

by MAZ1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your positive experience with us at Volvo Cars Santa Monica! We're delighted to hear that our team made a great impression, and we look forward to assisting you with all your future service needs.

November 24, 2024

I appreciate the team working to address an issue I had with the car since I bought it. I was disappointed that the previous service advisor dropped the ball but Robert and his manager were responsive and More

by pkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica. We're glad to hear that Robert and his manager were able to resolve the issue for you. We appreciate your patience and understanding!

November 23, 2024

They always have time for me and do a thorough job. Robert has helped me with my car for years. More

by MEGHANNRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Volvo Cars Santa Monica responded

This is great to hear, Meghann! Thank you for visiting Volvo Cars Santa Monica!

November 22, 2024

Excellent service and friendly staff. They took care of the car and the client (myself) More

by OALZUMAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Nov 22, 2024 -

Volvo Cars Santa Monica responded

We're so glad to hear it! Thank you for rating us five stars! – Volvo Cars Santa Monica

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