Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
619 Reviews

619 Reviews of Volvo Cars Santa Monica - Service Center

Sort by
November 21, 2024

He kept informed me well what I needed to know. Everything went very smoothly , done quickly. I thank him for his work. More

by SAWAYAKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that you were kept well-informed. We truly appreciate your kind words and will make sure to pass along your thanks. If you need anything else, don't hesitate to reach out!

November 20, 2024

Appreciated the friendly and complete service in the time promised. I recommend for your service needs. More

by BETHDZIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Volvo Cars Santa Monica responded

Beth, we're delighted to hear that you appreciated the service at Volvo Cars Santa Monica! Thank you for recommending us for service needs. We look forward to assisting you again in the future!

November 20, 2024

Robert Munoz always takes great care of me. He keeps me informed every step of the way so that there are no surprises, which I greatly appreciate. More

by CMATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your review! We're glad to hear that Robert Munoz consistently takes great care of you and keeps you informed throughout the process. We truly appreciate your kind words and look forward to continuing to provide excellent service!

November 17, 2024

Robert Munoz in the service Department was very kind and helpful. All my concerns were address and my vehicle is running great. I plan to return to Volvo of Santa Monica in the future. The staff is friendly More

by Cafe213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Robert Munoz and the rest of our team were able to assist you. It's wonderful to know your vehicle is running great, and we look forward to serving you again at Volvo of Santa Monica in the future!

November 16, 2024

Our amazing service advisor was Laiza Guino! Laiza was the best advisor we've experienced since buying our first Volvo in 2005 from Santa Monica Volvo.. She took amazing care of our service ne More

by JOYCEWALTER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAIZA GUINO - Service Advisor
Report | Print
Nov 19, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your wonderful experience! We're so glad to hear that Laiza Guino provided exceptional service and took great care of your needs. We truly appreciate your loyalty since 2005. We look forward to welcoming you back to Volvo of Santa Monica in the future!

November 16, 2024

The service gentleman was very nice, helpful, friendly and efficient. The gentleman that came to pick my car was excellent. More

by CATCYCLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with such excellent service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!

November 14, 2024

I've always had great service from this dealer -I feel as if I'm treated fairly. More

by PABRAMOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Volvo Cars Santa Monica responded

We're so glad to hear it! Thank you for rating us five stars! – Volvo Cars Santa Monica

November 14, 2024

Klaus was very helpful and so kind. I had to return the next day as we were waiting for a part. Klaus stayed in touch via text and calls. I’m grateful for his professional excellence. More

by CRYSTAL.DOWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Volvo Cars Santa Monica responded

Crystal, we're delighted to hear that Klaus provided such helpful and kind service at Volvo Cars Santa Monica. Keeping you informed throughout the process is important to us, and we're glad it made a difference in your experience. Thank you for sharing!

November 14, 2024

Great service, clear info on timeline. Getting the car washed is a very nice touch! Can highly recommend. More

by MARIANNE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Volvo Cars Santa Monica responded

Marianne, we're delighted to hear you enjoyed the service and appreciated the car wash at Volvo Cars Santa Monica! Thanks for recommending us!

November 13, 2024

Santa Monica Volvo has always been a pleasure to work with. From the buying experience to their service. More

by THEKAVOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for the kind words! We're thrilled to hear you've had a great experience with both our sales and service teams. We appreciate your continued trust in Volvo Cars of Santa Monica!

1
...
17
18
19
...
62