Volvo Cars Santa Monica - Service Center
Santa Monica, CA
647 Reviews of Volvo Cars Santa Monica - Service Center
Robert at Volvo Cars of Santa Monica provided an exceptional experience. His professionalism, clear communication, and attention to detail were outstanding. He ensured every step of the process was exceptional experience. His professionalism, clear communication, and attention to detail were outstanding. He ensured every step of the process was smooth and made me feel valued as a customer. The service was thorough, and I left with complete confidence in my vehicle. Highly recommend working with Robert for his dedication to excellence. Thank you for going above and beyond to make this a positive experience! More
As a recent fire victim that lost their key fob in the fire, it’s inexplicable that Santa Monica Volvo would not waive the replacement fee. I’ve raised this with Volvo corporate. I’m disappointed in the e fire, it’s inexplicable that Santa Monica Volvo would not waive the replacement fee. I’ve raised this with Volvo corporate. I’m disappointed in the entire group at Santa Monica and will likely find an alternate service center moving forward. More
Frankie from the tech department was an amazing and a pleasure to work with definitely an asset the the dealership. Would recommend him 100% but other things I found to be rushed and kind of pushy to get pleasure to work with definitely an asset the the dealership. Would recommend him 100% but other things I found to be rushed and kind of pushy to get rid of me. More
Efficient, courteous, and respectful. They do not waste my time, and I really appreciate that. They do not waste my time, and I really appreciate that. More
Excellent service, as always. Friendly staff, efficient work, and great communication. Thanks again for all your help! Friendly staff, efficient work, and great communication. Thanks again for all your help! More
I had a great experience with my service technician at Volvo. They were communicative throughout the process and did exactly what they said they would do. My flat tire was fixed, and brake maintenance was Volvo. They were communicative throughout the process and did exactly what they said they would do. My flat tire was fixed, and brake maintenance was completed on time as promised. I also appreciated that the pricing was disclosed upfront with no surprises. Overall, excellent service! More
Robert was very helpful, and I am very satisfied with the service. I highly recommend the Santa Monica service and dealership. service. I highly recommend the Santa Monica service and dealership. More
Robert has kindly assisted me with various service requirements & needs over the last several years. He is very helpful and I really appreciate his support. In addition, I also greatly appreciate the requirements & needs over the last several years. He is very helpful and I really appreciate his support. In addition, I also greatly appreciate the service & support provided by the other employees at the the dealership. More