Volvo Cars Santa Monica - Service Center
Santa Monica, CA
647 Reviews of Volvo Cars Santa Monica - Service Center
They were friendly and knowledgeable. They made sure all my questions were answered to my satisfaction. They made sure all my questions were answered to my satisfaction. More
Fantastic service and Robert Munoz is a great advisor. He always explains the work in detail and answers all my concerns. Every time I bring my Volvo they do a great job. He always explains the work in detail and answers all my concerns. Every time I bring my Volvo they do a great job. More
Great service. Professional. Fixed all problems with a smile. He is the best. Everything was fixed on line Professional. Fixed all problems with a smile. He is the best. Everything was fixed on line More
Valet car pickup and drop off is very convenient during a hectic work week and the Lyft option is also great. hectic work week and the Lyft option is also great. More
So pleasantly surprised that I called Volvo to fix an urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my c urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my car serviced! I've never experienced service like this from a car dealership before. More
Another great experience with Volvo Santa Monica- thanks for everything. The worst part of this experience is getting a million reminders to fill out this survey. for everything. The worst part of this experience is getting a million reminders to fill out this survey. More
We were seen promptly & our concerns were noted. The service writer was very engaged and polite. They took care of the work we wanted done and also did a Recall service. Since they knew we were trav The service writer was very engaged and polite. They took care of the work we wanted done and also did a Recall service. Since they knew we were traveling to the SF Bay Area that day the work was completed promptly and we got our car back - shining clean! - earlier than we anticipated. More
I had a very costly repair and Robert convinced Volvo corporate to cover the vast majority of the costs. I haven't seen this level of customer service before and I am extremely grateful that he fought so corporate to cover the vast majority of the costs. I haven't seen this level of customer service before and I am extremely grateful that he fought so hard for his clients. More
High quality and efficient service, as usual. Great communication from the whole team, from the moment they picked up my car to the moment they dropped it off. Great communication from the whole team, from the moment they picked up my car to the moment they dropped it off. More
Excellent care , kept me updated. On time with repairs. Would go back again and again On time with repairs. Would go back again and again More