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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
647 Reviews

647 Reviews of Volvo Cars Santa Monica - Service Center

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June 01, 2025

They were friendly and knowledgeable. They made sure all my questions were answered to my satisfaction. More

by INDIGO1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with friendly and knowledgeable service. Thank you for sharing your experience, and we're always here if more questions arise!

June 01, 2025

Fantastic service and Robert Munoz is a great advisor. He always explains the work in detail and answers all my concerns. Every time I bring my Volvo they do a great job. More

by Cafe213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us! We're delighted to hear that Robert and the team at Volvo Cars Santa Monica consistently provide fantastic service. We appreciate your trust in us, and we're here whenever you need assistance with your Volvo!

May 31, 2025

Great service. Professional. Fixed all problems with a smile. He is the best. Everything was fixed on line More

by RRATNER.ESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice lady in sales. Very helpful. A brunette don’t know her name.
Jun 01, 2025 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback! We’re glad our team at Volvo Cars Santa Monica provided professional service and fixed everything with a smile. We’ll be sure to pass along your praise. We appreciate you choosing us!

May 29, 2025

Valet car pickup and drop off is very convenient during a hectic work week and the Lyft option is also great. More

by ACPERRY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our valet service and Lyft option have made your experience with Volvo Cars Santa Monica more convenient during busy times. Thank you for sharing this feedback!

May 28, 2025

So pleasantly surprised that I called Volvo to fix an urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my c More

by CHLOESHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Volvo Cars Santa Monica responded

Thank you, Chloe! We’re so glad we could help resolve your issue quickly and make the process smooth for you. It means a lot to hear that this was your best experience with a dealership. We're always here when you need us at Volvo Cars of Santa Monica!

May 27, 2025

Another great experience with Volvo Santa Monica- thanks for everything. The worst part of this experience is getting a million reminders to fill out this survey. More

by ASSISTANTkp
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Volvo Cars Santa Monica responded

Thanks for your continued support of Volvo Cars of Santa Monica. We are glad you had another great experience. We appreciate your patience with the survey reminders as they help us improve. Looking forward to serving you again soon.

May 26, 2025

We were seen promptly & our concerns were noted. The service writer was very engaged and polite. They took care of the work we wanted done and also did a Recall service. Since they knew we were trav More

by DONNASHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
May 27, 2025 -

Volvo Cars Santa Monica responded

Hi Donna! We're delighted to hear that our team at Volvo Cars Santa Monica could address your concerns promptly and efficiently. Safe travels to the SF Bay Area, and thank you for choosing us!

May 24, 2025

I had a very costly repair and Robert convinced Volvo corporate to cover the vast majority of the costs. I haven't seen this level of customer service before and I am extremely grateful that he fought so More

by JRWHITE1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for your kind words. I’m glad Robert was able to advocate for you and secure coverage from Volvo corporate. We take pride in going the extra mile for our clients and appreciate your recognition of that effort.

May 23, 2025

High quality and efficient service, as usual. Great communication from the whole team, from the moment they picked up my car to the moment they dropped it off. More

by DANDAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza Guino
May 24, 2025 -

Volvo Cars Santa Monica responded

Hello Dan, thank you for your continued trust in Volvo Cars of Santa Monica. We’re glad to hear you experienced high quality, efficient service and clear communication throughout the process. We look forward to serving you again!

May 23, 2025

Excellent care , kept me updated. On time with repairs. Would go back again and again More

by ZOLAFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for your kind words! We’re glad you felt well cared for and appreciated the timely updates and on-time repairs. We look forward to welcoming you back again and again!

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