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Volvo Cars Santa Monica

Santa Monica, CA

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Employees
Reviews
Vehicles
4.9
817 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 817 reviews

January 08, 2025

I had a great experience with my service technician at Volvo. They were communicative throughout the process and did exactly what they said they would do. My flat tire was fixed, and brake maintenance was More

by DAVID.G.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Volvo Cars Santa Monica responded

Hi David. G! We're delighted to hear about your positive experience with our service team at Volvo Cars Santa Monica. It's great that everything was communicated clearly and completed as promised. Thank you for sharing your feedback!

January 08, 2025

Excellent service, as always. Friendly staff, efficient work, and great communication. Thanks again for all your help! More

by DANDAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Volvo Cars Santa Monica responded

DANDAN98, thank you for the kind words! We're delighted to hear that our team at Volvo Cars Santa Monica provided excellent service once again. We appreciate your support and look forward to assisting you in the future!

January 07, 2025

Robert has kindly assisted me with various service requirements & needs over the last several years. He is very helpful and I really appreciate his support. In addition, I also greatly appreciate the More

by ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear that Robert has consistently provided you with excellent assistance over the years. It's also wonderful to know that our entire team at Volvo Cars of Santa Monica has met your service needs with care and professionalism. Your appreciation means a great deal to us, and we look forward to continuing to support you!

January 07, 2025

Robert was very helpful, and I am very satisfied with the service. I highly recommend the Santa Monica service and dealership. More

by agnes.kortvelyesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Volvo Cars Santa Monica responded

Thank you, Agnes, for your kind words! We're delighted to hear that Robert provided such helpful service and that you're satisfied with your experience at Volvo Cars of Santa Monica. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

January 06, 2025

Great-service, support and car was completed in a timely manner. Definitively bringing my car in again. More

by KUSH.THAPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Jan 07, 2025 -

Volvo Cars Santa Monica responded

Thank you, Kush, for the positive feedback! We're thrilled to hear you had a great experience and that your car was serviced to your satisfaction. We look forward to assisting you again in the future!

January 05, 2025

Was very efficient; explained situation to me , very informative and pleasant and patient with a senior citizen. More

by MARTINJK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Volvo Cars Santa Monica responded

Martin, we're delighted to hear that our team at Volvo Cars Santa Monica provided you with efficient and informative service. Thank you for sharing your experience!

January 05, 2025

They were very friendly, knowledgeable and efficient. They were respectful and provided timely and excellent service More

by KMF814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilia, Lizeth I think this is their names.
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Jan 06, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with friendly and efficient service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 04, 2025

Everyone at the dealership was really nice and efficient. Felt no pressure from our salesperson David, and Paloma in finance/ Hike in management were on top of everything. More

by Roberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma, Hike
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Jan 05, 2025 -

Volvo Cars Santa Monica responded

Hi Roberto, Thank you for your feedback! We’re glad to hear that you had such a positive experience with David, Paloma, and Hike. It’s wonderful to know that our team made your visit smooth and pressure-free. We appreciate your kind words and look forward to serving you again!

January 03, 2025

The dealership was attractive and everyone was very professional. I would have preferred the dealer send a porter to pick us up from the train station. Instead they sent a Lift that left and a second More

by JSALLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma (5 Stars)
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Jan 03, 2025 -

Volvo Cars Santa Monica responded

JSALLEN, thank you for your feedback. We're glad to hear that you found our dealership attractive and professional at Volvo Cars Santa Monica. We apologize for the inconvenience with the transportation arrangement and appreciate your understanding as we work on improving this aspect of our service!

January 03, 2025

Easy to deal with . Great customer service. Will be back in the future for my Volvo. More

by NINAFOFINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
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Jan 04, 2025 -

Volvo Cars Santa Monica responded

Hi Nina! Thank you for leaving us this five-star review and kind words about our sales team at Volvo Cars Santa Monica! We'll see you next time!

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