Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
4.8
869 Reviews
Contact Dealership
View Awards

1631 Santa Monica Blvd

Santa Monica, CA

90404

Directions

By Type

Showing 869 reviews

February 21, 2025

My service experience was great - Robert and the whole Volvo Santa Monica service team made the process efficient and easy! Highly recommend! More

by SOPHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Volvo Cars Santa Monica responded

Hi Sophie, thank you for your wonderful review! We're thrilled to hear that your service experience was great and that Robert along with the entire Volvo Santa Monica team made everything so efficient and easy. Your recommendation means a lot to us, and we look forward to serving you again soon!

February 21, 2025

I arrived at my appointment on time and was immediately taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. I More

by ELISEJJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Volvo Cars Santa Monica responded

Hi Elise, thank you for sharing your detailed feedback. We're delighted to hear that your appointment went smoothly—from being welcomed promptly and enjoying complimentary tea and coffee, to having all the details about your car clearly explained. Your positive experience is our top priority, and we look forward to serving you again soon!

February 20, 2025

Robert reached out to me when I was passed due for service. With PCH closed, I have put off coming in. He offered to pick up the car and leave me a loaner which of course I jumped on! He made every More

by jenworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert made your service experience seamless at Volvo Cars Santa Monica! It's great to know he could assist with the pickup and loaner arrangement. Thank you for sharing this positive feedback, and we're here whenever you need us!

February 20, 2025

Santa Monica Volvo always keeps me informed and updated regarding my vehicle and their business. More

by LNX2SLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t want to say the wrong name but the greeter (pretty, petite,cheerful) lady is outstanding
Report | Print
Feb 21, 2025 -

Volvo Cars Santa Monica responded

Thank you for trusting the Volvo Cars Santa Monica team with the care of your vehicle! We're grateful for your support and look forward to seeing you next time!

February 19, 2025

First service and it could not have been smoother thanks to Robert M.! Love my Volvo! More

by ROBYNOFLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Volvo Cars Santa Monica responded

This review means more to us than you know, Robyn! Thank you for choosing Volvo Cars Santa Monica!

February 18, 2025

Volvo of Santa Monica offers exceptional customer service they fit you in, on time and with care More

by emilybdebevoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Volvo Cars Santa Monica responded

This is great to hear, Emily! Thank you so much for choosing Volvo Cars Santa Monica!

February 16, 2025

Robert was the most helpful and compassionate of people to work with - i am forever loyal to the Volvo brand because of him. U are so lucky to have an ambassador such as him- he makes ur brand shine!! More

by TRAWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lovely woman who greets u when u drive into service.
Report | Print
Feb 17, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert made such a positive impact on your experience at Volvo Cars Santa Monica! Our team is proud to have him, and we're thrilled he could showcase the best of our brand. Thank you for sharing this wonderful feedback!

February 14, 2025

I always have a good experience at this Volvo service center. And, Robert was great and very helpful. More

by GILESBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Volvo Cars Santa Monica responded

GILESBETH, we're delighted to hear that Robert and the team at Volvo Cars Santa Monica provided you with a great experience. Thanks for sharing your feedback!

February 13, 2025

Klaus and team were fantastic! Friendly and helpful in addressing our visit for the 20k mile check-up. More

by LESLIE.Janssen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Volvo Cars Santa Monica responded

Leslie, we're delighted to hear Klaus and the team provided fantastic service during your visit at Volvo Cars Santa Monica. Thanks for sharing your experience!

February 11, 2025

Service provided was excellent. Everyone I dealt with was professional and friendly. Have always had good experience with service center. More

by SUEMALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Volvo Cars Santa Monica responded

Hi Suemalex, we're delighted to hear about your positive experiences with our team at Volvo Cars Santa Monica! Thank you for sharing your feedback, and we look forward to continuing to provide excellent service in the future! Safe travels!

1
...
6
7
8
...
87