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Volvo Cars Santa Monica
Santa Monica, CA
817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 817 reviews
January 18, 2025
Very nice buying experience, pressure and hassle free. My sales person Francisco was on top of everything. Vehicle was ready bu the time I finish signing the paper. Bryan from finance explained everything My sales person Francisco was on top of everything. Vehicle was ready bu the time I finish signing the paper. Bryan from finance explained everything to me in regards to the contract. Overall had a great experience with Santa Monica Volvo. More
by SIMPLYME168
Verified Customer
January 18, 2025
Robert at Volvo Cars of Santa Monica provided an exceptional experience. His professionalism, clear communication, and attention to detail were outstanding. He ensured every step of the process was exceptional experience. His professionalism, clear communication, and attention to detail were outstanding. He ensured every step of the process was smooth and made me feel valued as a customer. The service was thorough, and I left with complete confidence in my vehicle. Highly recommend working with Robert for his dedication to excellence. Thank you for going above and beyond to make this a positive experience! More
by ESA_ART
January 18, 2025
Erick was invaluable and accommodating. So is Frank. I call Frank when I have a question; he is always ready to answer correctly. So is Frank. I call Frank when I have a question; he is always ready to answer correctly. More
by AAYELLIN
January 18, 2025
Robert is always extremely helpful and accommodating. There have been a number of problems with the car lately but having him on the other side makes it commuting easier There have been a number of problems with the car lately but having him on the other side makes it commuting easier More
by NICKANDNIMMI
Employees Worked With
January 17, 2025
As a recent fire victim that lost their key fob in the fire, it’s inexplicable that Santa Monica Volvo would not waive the replacement fee. I’ve raised this with Volvo corporate. I’m disappointed in the e fire, it’s inexplicable that Santa Monica Volvo would not waive the replacement fee. I’ve raised this with Volvo corporate. I’m disappointed in the entire group at Santa Monica and will likely find an alternate service center moving forward. More
by JSISCO11
Employees Worked With
January 17, 2025
Erick made the entire process as quick and easy as possible. Incredible responsive via email can phone and made sure once I was on-site my car was ready to go and I was on the road ASAP. possible. Incredible responsive via email can phone and made sure once I was on-site my car was ready to go and I was on the road ASAP. More
by Anthony
Employees Worked With
January 17, 2025
We always enjoy working with the people at Volvo Santa Monica. Great cares, great customer service. Monica. Great cares, great customer service. More
by KRISTI.PAULSON76
Employees Worked With
January 15, 2025
Frankie from the tech department was an amazing and a pleasure to work with definitely an asset the the dealership. Would recommend him 100% but other things I found to be rushed and kind of pushy to get pleasure to work with definitely an asset the the dealership. Would recommend him 100% but other things I found to be rushed and kind of pushy to get rid of me. More
by EVECHAIKIN
January 11, 2025
The experience was easy. Car seems to be exactly what we were looking for and expected Car seems to be exactly what we were looking for and expected More
by TIREKINGINC
January 11, 2025
Efficient, courteous, and respectful. They do not waste my time, and I really appreciate that. They do not waste my time, and I really appreciate that. More
by CES4
Employees Worked With
