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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.9
771 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 771 reviews

January 05, 2025

They were very friendly, knowledgeable and efficient. They were respectful and provided timely and excellent service More

by KMF814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilia, Lizeth I think this is their names.
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Jan 06, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with friendly and efficient service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 04, 2025

Everyone at the dealership was really nice and efficient. Felt no pressure from our salesperson David, and Paloma in finance/ Hike in management were on top of everything. More

by Roberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma, Hike
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Jan 05, 2025 -

Volvo Cars Santa Monica responded

Hi Roberto, Thank you for your feedback! We’re glad to hear that you had such a positive experience with David, Paloma, and Hike. It’s wonderful to know that our team made your visit smooth and pressure-free. We appreciate your kind words and look forward to serving you again!

January 03, 2025

The dealership was attractive and everyone was very professional. I would have preferred the dealer send a porter to pick us up from the train station. Instead they sent a Lift that left and a second More

by JSALLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma (5 Stars)
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Jan 03, 2025 -

Volvo Cars Santa Monica responded

JSALLEN, thank you for your feedback. We're glad to hear that you found our dealership attractive and professional at Volvo Cars Santa Monica. We apologize for the inconvenience with the transportation arrangement and appreciate your understanding as we work on improving this aspect of our service!

January 03, 2025

Easy to deal with . Great customer service. Will be back in the future for my Volvo. More

by NINAFOFINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
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Jan 04, 2025 -

Volvo Cars Santa Monica responded

Hi Nina! Thank you for leaving us this five-star review and kind words about our sales team at Volvo Cars Santa Monica! We'll see you next time!

January 02, 2025

My experience was greatly enhanced due to the rep helping me. Liesel was friendly, knowledgeable, patient and answered all of my questions. She made sure I had all the information I needed to make the decisi More

by INDIGO1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laizarose Guino
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Jan 02, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Liesel and the team at Volvo Cars Santa Monica provided you with such a positive experience. It's wonderful knowing our staff could assist in making your visit informative and pleasant. Thank you for sharing! Safe travels!

January 02, 2025

The person who helps me at check in is great. But the reviews from the customer have to be on gmail. I only have aol. I would give him 5 stars, but I can't fill out the other form. Gloria More

by GLOSALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Gloria! We're glad to hear that the person who helped you at check-in provided great service. We understand the difficulty with the review process and appreciate your willingness to give a 5-star rating. If you ever need assistance with anything else, feel free to reach out!

January 02, 2025

Fabulous service as always! It's a pleasure to bring my car in every time! More

by SUSANOLSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so happy to hear that you consistently have a positive experience with us. It’s always a pleasure to take care of your car, and we look forward to continuing to serve you in the future!

January 01, 2025

Everything was terrific. My car was ready on time and the technician was helpful and my car cleaned More

by JOSH@THEYOGACOLLECTIVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Volvo Cars Santa Monica responded

Josh, thank you for the positive feedback about your recent visit here at Volvo Cars Santa Monica! We appreciate your business and hope to see you again next time!

January 01, 2025

Robert was very helpful and communicative. He provided excellent service and was accommodating in helping me get to a price with which I was comfortable More

by ES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert provided excellent service for you at Volvo Cars Santa Monica. Thank you for sharing your experience with us!

December 31, 2024

I took my car in for the annual warranty service - Klaus was super helpful, pleasant and easy to work with. My car was freshly cleaned when I picked it up! More

by KROCONNOR22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided you with such a positive experience at Volvo Cars Santa Monica. It's great knowing your car was returned freshly cleaned and ready to go! Thanks for sharing this feedback!

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