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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.8
674 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 674 reviews

November 08, 2024

Laiza was absolutely wonderful as a service manager. She took care of my every need thank you so much. More

by DAVIDEWISHSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liza
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Laiza provided you with exceptional service at Volvo Cars Santa Monica. Thank you for sharing your experience!

November 08, 2024

Great Service! This was my first time using the valet option and it was extremely helpful! Will definitely be coming back. More

by Thomascm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that the valet option made your experience at Volvo Cars Santa Monica so convenient! Thank you for choosing us, and we look forward to welcoming you back in the future.

November 08, 2024

Superb attention to my needs and wants and very smooth process from start to finish. More

by MDSCHAPIRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

Thank you for choosing Volvo Cars Santa Monica, we appreciate your positive feedback!

November 07, 2024

Helped out in a short time frame and where able to resolve the issue with minimal time or fuss More

by LEORANESSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Volvo Cars Santa Monica responded

This is great to hear! Thank you for coming to Volvo Cars Santa Monica!

November 06, 2024

The sales and finance personnel were all very helpful, but the vehicle inspection took too long. More

by EMUNISOGLU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Perez
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Nov 07, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear our sales and finance teams were helpful. We apologize for the delay with the vehicle inspection and appreciate your patience. We hope to serve you even better next time at Volvo Cars of Santa Monica!

November 06, 2024

It was an easy process. I appreciated the quick turn around time. Thank you Very much More

by JOELD900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Volvo Cars Santa Monica responded

Thank you, Joel! We’re glad to hear the process was easy and that we could provide a quick turnaround. We appreciate your feedback and look forward to serving you again at Volvo Cars of Santa Monica!

November 05, 2024

I have always had a good experience with the team at Santa Monica Volvo. Klaus did a great job making sure my car was well taken care of and the necessary repairs made at a fair price. Robert was there More

by ASHEPPHIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Volvo Cars Santa Monica responded

It's wonderful to hear that Klaus and Robert provided you with excellent service at Volvo Cars Santa Monica. We're glad your car was well taken care of, and we appreciate your kind words!

November 05, 2024

Happy I could be fit in same day. Very friendly staff. Didn't have to wait too long More

by Johy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Nov 05, 2024 -

Volvo Cars Santa Monica responded

Hi, We’re glad we could fit you in the same day! Thank you for recognizing our friendly team at Volvo Cars of Santa Monica.

November 05, 2024

Everyone was super pleasant and helpful and kind. They made the whole experience quick and easy. More

by VIRGENIUSTAVERA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ was very informative and helpful and fun
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Nov 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for choosing Volvo Cars Santa Monica! We appreciate your positive feedback and hope to see you again in the future!

November 04, 2024

My experience was excellent to start to finish. The person that made it perfect was Robert Munoz. In a time when many places do not care about customer service, Robert makes Volvo SM the place to c More

by HKITROSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Volvo Cars Santa Monica responded

Hi H Kitrosser! We're delighted to hear that Robert made your experience at Volvo Cars Santa Monica exceptional from start to finish. Our team is committed to providing top-notch service, and it's great knowing we hit the mark for you! Thank you for choosing us!

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