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Volvo Cars Santa Monica

Santa Monica, CA

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Employees
Reviews
Vehicles
4.8
602 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 602 reviews

August 02, 2024

Everyone at Volvo Santa Monica was super friendly and helpful. It's a busy place but they worked quickly and Laiza kept me up to date with their progress and I was back on the road quickly. More

by JULIEBCRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Aug 02, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Julie! We’re thrilled to hear that our team at Volvo Santa Monica was friendly and efficient. It’s great to know Laiza kept you updated and that you were back on the road quickly. If you need any further assistance, don’t hesitate to reach out!

August 01, 2024

Laiza was great and did everything she can to try to resolve the issues with my car. I would love to have her again as my service agent. More

by JOEPARK1105
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza, Service
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Aug 02, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're glad to hear that Laiza provided excellent service and did everything she could to resolve your car issues. We’ll be sure to pass along your appreciation, and we look forward to having her assist you again in the future!

August 01, 2024

Kylon, Maria, and Ram did a great in getting me into a newer car. I haven’t bought one in over 10 years so this was definitely a blessing. Thank you to the team. I’m very happy that the car comes with mor More

by KYTHEUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylon Theus
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Aug 02, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear that Kylon, Maria, and Ram helped you find a new car with features that exceeded your expectations. We're glad to have been a part of your car-buying experience after so long. Enjoy your new vehicle, and if you need anything else, don't hesitate to reach out!

August 01, 2024

I've been coming here for the past 7 years and they always have been very helpful. More

by NAKCORA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Volvo Cars Santa Monica responded

Thank you for being a loyal customer for the past 7 years! We’re glad to hear that our team at Volvo Santa Monica has consistently been helpful. We appreciate your continued support and look forward to assisting you for many more years to come.

July 31, 2024

Volvo Santa Monica was a pleasure to deal with from start to finish. It was easy to schedule a service appointment online, and the communication and follow-up from the employees was evident. Upon first arriv More

by DNSIMMONS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Jul 31, 2024 -

Volvo Cars Santa Monica responded

Thank you for the great feedback! We're thrilled to hear that your experience with us was smooth and efficient. We appreciate your kind words and look forward to serving you again in the future!

July 31, 2024

The employees were friendly and competent, but while we know Santa Monica real estate is expensive, they need a more spacious campus. More

by JON89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback. We hope to earn your 5-stars next time! -Volvo Cars Santa Monica

July 31, 2024

Klaus was so incredibly helpful and got it done so quickly! He’s the best! More

by LEESERENA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for the great feedback! We're thrilled to hear that Klaus was incredibly helpful and efficient. We'll make sure to pass on your praise. Thanks for choosing Volvo Cars of Santa Monica!

July 30, 2024

You all are the best! Love working with Robert. You all are ethical and don’t push what isn’t needed. More

by TSOLOCHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for the kind words! We’re glad to hear you had a positive experience with Robert and appreciate our honest approach. Looking forward to seeing you again!

July 30, 2024

Couldn't be better. Clear communication, very knowledgeable and with a level of personal service that matched their professional one. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lili
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Jul 31, 2024 -

Volvo Cars Santa Monica responded

Thank you for the great feedback, Nick! We’re thrilled to hear you enjoyed clear communication and personalized service. Looking forward to serving you again!

July 30, 2024

Excellent service , Robert is the best, I have been bringing my car to this dealership for many years and leased my two last volvis from them. Very happy with the service . Only thing I didn’t care was More

by PUMBI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for the positive feedback! We’re glad to hear that Robert has consistently provided excellent service. We appreciate your loyalty and will take your feedback about the phone service into consideration. Looking forward to assisting you again!

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