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Volvo Cars Santa Monica

Santa Monica, CA

4.8
830 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 830 reviews

March 09, 2025

I can't say enough about the incredible experience my wife Michele and I had at Santa Monica Volvo in January/February!!!! We want to send a HUGE thank you to the amazing team that helped us lease our n More

by dmaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kablanian, Haik Panosian
March 08, 2025

It was my first time here I went there earlier than my scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice More

by BARISOZACAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

The service was excellent. Robert explained the issue and kept us informed. It was ready when promised. The whole experience was easy and great More

by papa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Volvo Cars Santa Monica responded

Thank you for the wonderful feedback! We're glad to hear that Robert provided clear communication and kept you informed throughout the service. It's great to know that the experience was easy and everything was completed on time. We look forward to serving you again at Volvo Cars of Santa Monica!

March 07, 2025

Robert was great, so helpful and personable. He keeps me coming back to Volvo for service! More

by MITCHEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Mitchel! We're thrilled to hear that Robert provided such excellent service and made your experience with Volvo Cars of Santa Monica a positive one. We appreciate your loyalty and look forward to continuing to assist you!

March 06, 2025

Great sales rep, Alex. Super helpful and informative. Gave me special treatment. Felt great about purchase. More

by NATZIERING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kablanian
Mar 07, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Alex provided you with exceptional service at Volvo Cars Santa Monica. It's wonderful knowing you felt great about your purchase, and we appreciate the feedback!

March 05, 2025

The service was amazing! Thanks so much for your help. I really do appreciate it. More

by LEESERENA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Volvo Cars Santa Monica responded

Thank you for the glowing review! We appreciate your support! - Volvo Cars Santa Monica

March 02, 2025

I was greeted immediately, off in ten minutes. car was ready ahead of promised time Robert was very professional and always easy to deal with More

by MENDEL1946
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback! We’re so glad to hear that your experience was quick and efficient, and that Robert provided you with professional and easy-to-deal-with service. We truly appreciate your business and look forward to seeing you again in the future!

March 01, 2025

No communication from the time I dropped my car off and from the time I left the lot. I have received way too many emails from this dealership. A constant barrage of emails and texts for the past few weeks More

by ALEXSOLOMON1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Volvo Cars Santa Monica responded

Alex, thank you for your feedback. We appreciate your thoughts on communication and will take them into account moving forward. We also understand that receiving too many messages can be overwhelming, and we apologize. Please feel free to reach out if you’d like to discuss this further.

February 28, 2025

Check-in was very quick, car was returned super clean and there were no problems More

by BLUESKYJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for your feedback! We're so glad to hear that your check-in was quick, your car was returned clean, and everything went smoothly. We strive to provide the best service possible, and we're happy to know we met your expectations. If you need anything else, feel free to reach out to us at Volvo Cars of Santa Monica!

February 28, 2025

Klaus made sure I was updated with the status of the car repair via text and returned my phone call. My car was delivered to my workplace after the repair was done which I appreciated. The receptionist More

by MPONTERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for your feedback! We’re glad to hear Klaus kept you updated and made sure your car was delivered to your workplace after the repair. We’re also happy to know the receptionist provided helpful and friendly service. We appreciate your support and look forward to assisting you again at Volvo Cars of Santa Monica!

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