Volkswagen of Union
Union, NJ
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1,166 Reviews of Volkswagen of Union
Used 2017 Jetta se Went in looking a a used car under 15k and union volks wagon was able to get me into a 2017 jetta se with less than 2k miles. Went in looking a a used car under 15k and union volks wagon was able to get me into a 2017 jetta se with less than 2k miles. More
Excellent customer service Artem Rodnevski was great from beginning to end. He explained everything concerning the car. He was courteous, attentive and patient. I would recommen Artem Rodnevski was great from beginning to end. He explained everything concerning the car. He was courteous, attentive and patient. I would recommend both the dealership and Art over and over again. Thanks Art for making this process smooth and easy!! More
A Stand Up Guy I have been on the market for a car for over a month. I could not stand dealing with another salesperson until I met Rodger. Rodger was fantastic to d I have been on the market for a car for over a month. I could not stand dealing with another salesperson until I met Rodger. Rodger was fantastic to deal with, super honest and was not pushy at all. It was a breath of fresh air dealing with Rodger, I never once questioned the sincerity of what he did or said. Would recommend him to anyone looking for a VW! More
Good quality of service I thought their services were really good, we were attended to with so much courtesy. They try as much as possible to with you. We had a good experien I thought their services were really good, we were attended to with so much courtesy. They try as much as possible to with you. We had a good experience. More
Rick Farfan, was very helpful during the buying process. After a not very good start with another seller, Rick took over and was straight with me to the end of my deal. He also gave me a big brake because my After a not very good start with another seller, Rick took over and was straight with me to the end of my deal. He also gave me a big brake because my returning lease had some damage wheels and he did not charge me for it. No doubt, he is the best guy over there. More
Salesman Rick Farfan the Best Salesman Rick Farfan, is the best, he got us a great deal. We first went to test drive vehicle, Rick showed us all pertinent info about the car and th Salesman Rick Farfan, is the best, he got us a great deal. We first went to test drive vehicle, Rick showed us all pertinent info about the car and the delaership. Second visit Rick had vehicle all ready to test drive again, even had it all cleaned up due to snow the previous day. Got us great deal, no haggle stress. even got us a great finance rate. Thanks Rick Farfan, your the best. More
Arrogant Managers Salesman team seem to be ok. Bruno was a very good person but once managers got involved, they lie and speak to clients has if they are doing you a f Salesman team seem to be ok. Bruno was a very good person but once managers got involved, they lie and speak to clients has if they are doing you a favor to sell you a car for whatever price they want. More
Salesman was great. Finance manager?.,.,welllll Everything was great until we met the finance manager. He refused to honor our preapproval letter and tried to tack on an additional $1500 or so to th Everything was great until we met the finance manager. He refused to honor our preapproval letter and tried to tack on an additional $1500 or so to the final price. He basically stated there was no way I would pay my pre-approved monthly payment. Before he could continue, we cut him off and said "Thanks but no Thanks" We found ourselves in another dealer a few hours later and within 2 hours we were driving home with our new (used) suv. Yes, they honored our pre-approval letter (they tried to beat it but realized they couldn't) and everyone was happy! We honestly can't remember the gentleman's name (finance manager). If we could, his name would be all over this badreview. More
A refreshing experience, at least with my salesperson I'm an old school car shopper who's been in the automotive business for many years, since retired. I recommend Rodger Zepka if you are looking for a I'm an old school car shopper who's been in the automotive business for many years, since retired. I recommend Rodger Zepka if you are looking for a straight-shooter, no hard-sell experience. Friendly and respectful experience. Naturally he will probably have to run things through the sales managers but overall the experience was much better than most. I've been buying cars for 40 years now, it's never a great experience but Rodger made it painless. More
Bruno is great! Thank you for helping me Bruno. I was so nervous to buy a car and you make my life so much easier. Will recommend you. Thank you for helping me Bruno. I was so nervous to buy a car and you make my life so much easier. Will recommend you. More