Volkswagen of Union

Excellent job to the customer I know Christian new but he’s good to the customer and the service is good that’s all I can say good job Christian thanks. I know Christian new but he’s good to the customer and the service is good that’s all I can say good job Christian thanks. More

Purchase jetta Our salesperson was very Professional and really listened to what my needs were. He made the process easy and fast. I would definitely recommend this Our salesperson was very Professional and really listened to what my needs were. He made the process easy and fast. I would definitely recommend this dealership to my friends and family More

Overall - very positive and easy Very good experience overall - Rick was friendly and easy to work with - worked quickly and we were in the new car in almost no time. Would definitel Very good experience overall - Rick was friendly and easy to work with - worked quickly and we were in the new car in almost no time. Would definitely recommend. More

Very helpful and easy to work with Always very welcoming and helpful and take time with costumer to make sure you are satisfied with your decision will definitely recommend to others! A Always very welcoming and helpful and take time with costumer to make sure you are satisfied with your decision will definitely recommend to others! Always a pleasure More

Fair pricing Erick was very helpful and informative during the entire new car buying process. Anita was equally helpful once I began working out the finance detai Erick was very helpful and informative during the entire new car buying process. Anita was equally helpful once I began working out the finance details. More

Good experience Good experience. Rick walked me through a easy process. He was very nice calm and patient. He got me up and out the dealership in a decent time Good experience. Rick walked me through a easy process. He was very nice calm and patient. He got me up and out the dealership in a decent time More

Great Expereince My experience with Roger was no less than perfect. When we spoke on the phone he was courteous, professional, and not pushy. He gave me as much inform My experience with Roger was no less than perfect. When we spoke on the phone he was courteous, professional, and not pushy. He gave me as much information as he could over the phone and later via text message. When I arrived in the showroom, he was engaging, open and helpful. I would definitely recommend him and the dealership as well. More

Second Lease through them I have leased twice through this dealership. My experience has been great. Rick Farfan did a great job with the negotiations as well as Leyla Marks i I have leased twice through this dealership. My experience has been great. Rick Farfan did a great job with the negotiations as well as Leyla Marks in Mgt who was also very accommodating. More

Awareness and Cautious. Erick was my salesman although he was fresh on the job "two-weeks" he did a fine job. Only thing when I asked him hiw to use the features on my dash Erick was my salesman although he was fresh on the job "two-weeks" he did a fine job. Only thing when I asked him hiw to use the features on my dash board he was lost knew nada! So I left there after spending 53gees on my car and didn't know anything on my vehicle but only to drive it. Lol Then Carlos I believe he was supervisor he tried or better said talked to me fast to distract my mental and from 42900 which he told me I was paying I wind up paying 53gees.YES.... Then after I was told they would take over my lease payments come to find out they flipped on me now it was oh we can't do that! Then when I said forget this deal I'm out give me back my 20gees down payment I gave ya. Now I was?told my money left the dealership for security reasons. But mind u they was willing to give me back my check of ten gees but my 10 gee cash I gave them now they didn't have it and it was closing time. From 12:15 pm till. 9pm I was there furious laughing and going thru mixed emotions because I seen the b.s these people were doing to me. I really wanted this car. Man I just bought it and got the he'll out of there before I flipped out! Believe me it got to the point of screaming banging on the table it got alittle ugly. But all parties finally came to an agreement. I left with the car I wanted they robbed me of a few stacks. But my mom always said NO-ONE does dirt in the life and leaves without paying there faults. God seen the b.s they did.. More

Rick Farfan offers great customer service! Today I leased a new Tiguan at Volkswagen of Union and was helped by Rick Farfan, who is beyond awesome! Rick is extremely generous, knowledgeable, di Today I leased a new Tiguan at Volkswagen of Union and was helped by Rick Farfan, who is beyond awesome! Rick is extremely generous, knowledgeable, direct, and offers great customer service. I left the dealership truly happy and I'm glad I worked with Rick, it's worth going to Volkswagen of Union, ask for Rick! More