Volkswagen of Union

Service center review Service center is ok. Wait time for an oil change is a bit excessive. Also, my first oil change was complimentary and after my appt I realized the sti Service center is ok. Wait time for an oil change is a bit excessive. Also, my first oil change was complimentary and after my appt I realized the sticker said I had to be back in 3 months or 3k miles even though the dealer told me I would only need an oil change every 10k miles. Low and behold, when I went for my next oil change the sticker says I don’t have to be back for 10k miles and it cost over $100. Why not give the same oil change for the complimentary one? More

Seamless! Rick worked extremely well with me to achieve both what I needed and wanted. Along with fast wait times, VW executed a lease trade in and new lease up Rick worked extremely well with me to achieve both what I needed and wanted. Along with fast wait times, VW executed a lease trade in and new lease upgrade incredibly well! A very happy return customer here and I will recommend VW Union & Rick to anyone in the market! #arteon 🥂💙 More

The GTi of my 20's is still in my heart in my 50's. I am completely satisfied with my purchase. The sales person was so nice, knowledgeable and convincing, that i left to go buy another car, but i cam I am completely satisfied with my purchase. The sales person was so nice, knowledgeable and convincing, that i left to go buy another car, but i came back because of the way she convinced me to buy this specific car. I think she has been instrumental in my decision . Although I have always been a GTI fan in my youth, talking to this lady gave me the punch to just get this car. Truth be told. I have seen a Toyota corolla hatchback and a Honda civic type R after seeing the Golf GTI. I came back to get the VW which is more in line with my character. Thank you Nadia. We'll be in touch. More

Great client service and meeting customer needs VW of Union helped me in finding the right car with a reasonable monthly car payment. Richard Rodriguez is a great salesman and I highly recommend him VW of Union helped me in finding the right car with a reasonable monthly car payment. Richard Rodriguez is a great salesman and I highly recommend him. More

Friendly,professional and fair. Went in to buy a car within my budget. Could not be any happier with the car, the salesman and the management; and especially staying dead on with m Went in to buy a car within my budget. Could not be any happier with the car, the salesman and the management; and especially staying dead on with my budget. Thanks Volkswagen . More

Very responsive and accommodating I had a problem with my headlights that was assessed very honestly and I decided that they didn’t need immediate attention. Also had an oil change, lu I had a problem with my headlights that was assessed very honestly and I decided that they didn’t need immediate attention. Also had an oil change, lube and car wash that was expeditious. More

Helped me replace. Tire and run diagnostics It was a great visit this place is very personable and they work fast getting your car in and out quick. 10/10 would recommend It was a great visit this place is very personable and they work fast getting your car in and out quick. 10/10 would recommend More

Service Charcoal Filter The center was busy on Saturday, i didnt get a copy of the work performed on my car and the problem still exists. I now have to go back and need a ren The center was busy on Saturday, i didnt get a copy of the work performed on my car and the problem still exists. I now have to go back and need a rental car which arent readily available. More

Excellent Negotiating! I liked the way the dealership negotiated with me until my deal was completed. Rodger Zepka, the Brand Specialist who sold me my vehicle was patient t I liked the way the dealership negotiated with me until my deal was completed. Rodger Zepka, the Brand Specialist who sold me my vehicle was patient throughout the entire process considering I was a difficult negotiator! At the end of the night, Rodger closed the deal for me which is what counted and made sure I left a happy customer! More

Attentive and involved sales staff I had a unique situation between trade in and purchase. The sales staff worked with me to set everything up prior to stepping foot in the dealer. When I had a unique situation between trade in and purchase. The sales staff worked with me to set everything up prior to stepping foot in the dealer. When I got there the car was ready and the process was smooth. More