Volkswagen of Union

It was a excellent experience I was pleased with the results. I appreciated the timely updates in reference to the work being done to my vehicle. Ed was was very good. I was pleased with the results. I appreciated the timely updates in reference to the work being done to my vehicle. Ed was was very good. More

Super friendly and honest staff Walked in just to see a few cars and was approached by a salesman. Salesman was very friendly and super helpful even though I told him I was just lo Walked in just to see a few cars and was approached by a salesman. Salesman was very friendly and super helpful even though I told him I was just looking. I went home and spoke to my wife. We decided we wanted to purchase a 2018 Tiguan. I returned to the dealership shortly after. The finance manager was extremely helpful and gave me a deal that I wanted. Very honest and nothing was hidden from me. I felt comfortable unlike other dealers that I have been to. Walked in and drove out with a brand new car in a short period of time. Ty The salesman by name of Joel and the finance manager which I did not get his name were amazing. Ty More

Did not honor Edmunds Price Offer We walked in with a no haggle price offer from Edmunds.com and the sales manager did not honor it. The terms were clearly printed in black and white a We walked in with a no haggle price offer from Edmunds.com and the sales manager did not honor it. The terms were clearly printed in black and white and he tried to add in fees and other charges that the price offer said were included. He also tried to “charge” us for an incentive that was never part of the price offer - again clearly stated in. Lack and white. When we asked him about this, he got defensive and rude. This is how they get you in the door and pull a bait and switch - be careful! More

As always, great experience! I’ve been taking my VWs to Union VW for many years. The service has always been outstanding and people - most accommodating! Great overall experience! I’ve been taking my VWs to Union VW for many years. The service has always been outstanding and people - most accommodating! Great overall experience! More

Excellent Experience We where treated very courteous by all the sales staff, but specially by Mr.Rodger Zepka, who responded to all our questions and where able to close We where treated very courteous by all the sales staff, but specially by Mr.Rodger Zepka, who responded to all our questions and where able to close a deal without any problems. More

Excellent Dealer These guys are the best. Very friendly. Very professional and very helpful. They did beat any price in the market and they are focused on customer sa These guys are the best. Very friendly. Very professional and very helpful. They did beat any price in the market and they are focused on customer satisfaction. I got my VW Jetta RLine and they offered me the best deal ever. I also appreciate what Kevin. Nadia and Frank did to help me. More

Thank you for the service Work was completed as requested and customer service was excellent. Thank you for the help from the staff and definitely recommend this service center Work was completed as requested and customer service was excellent. Thank you for the help from the staff and definitely recommend this service center to anyone. More

Great customer service Frank Vispisiano was a great salesman who was willing to work with me. There was no haggling. He listened to my situation and granted my wish of getti Frank Vispisiano was a great salesman who was willing to work with me. There was no haggling. He listened to my situation and granted my wish of getting into a new 2019 Jetta lease with a reasonable monthly payment. VW of Union also was very fair with the pricing on my trade in. I was so happy with their customer service I told my dad, who was also in the market for a new car, to go to Frank the very next day. I will continue to recommend this dealership to anyone looking for a new car! More

Fast and convenient I took my 2010 Jetta in for 50,000 mile service. Pull in to a heated car port which was helpful considering the weather was bad . Was greeted at the d I took my 2010 Jetta in for 50,000 mile service. Pull in to a heated car port which was helpful considering the weather was bad . Was greeted at the desk by service personnel. Gave me a new VW loaner with 3,000 miles on it had it for two days for no charge . Got a call regarding my car and what the mechanic had found and given an estimate. I gave to ok to make the repairs and picked up my Jetta later the same day. Great experience. Bobby Epifanio More

Always treated with care and respect- great service!! Super clean reception area, stocked with coffee and fast WiFi. Staff onsite consistently progress monitors the repairs and keeps you posted regularly. Super clean reception area, stocked with coffee and fast WiFi. Staff onsite consistently progress monitors the repairs and keeps you posted regularly. Convenient location next to Route 22. Oh... and my car is always cleaned after every service. What more to ask for? More