Volkswagen of Union

Auto Stopped Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered to Sales since I could not reach Service be they closed. More

Excellent Wonderful staff. Understood my concerns and did the necessary job on my vehicle. Pleasant experience. Front desk associate and service manager did a Wonderful staff. Understood my concerns and did the necessary job on my vehicle. Pleasant experience. Front desk associate and service manager did an excellent job. More

Recall Great experience. Clean and comfortable waiting area. The Service rep was very cordial and attentive. I was pleasantly surprised when the Work was com Great experience. Clean and comfortable waiting area. The Service rep was very cordial and attentive. I was pleasantly surprised when the Work was completed sooner than expected. More

2018 GTI Autobahn Jennifer was quick to respond to my internet inquiry. Joel has the car all ready for me by the time I got to the dealership. A nice accessory package Jennifer was quick to respond to my internet inquiry. Joel has the car all ready for me by the time I got to the dealership. A nice accessory package was included too! More

Excellent service I worked with Rick Farfan to purchase a VW Golf. He was helpful and friendly, without being in any way overbearing or heavy-handed. He was responsiv I worked with Rick Farfan to purchase a VW Golf. He was helpful and friendly, without being in any way overbearing or heavy-handed. He was responsive (and responsible), getting all of my paperwork in order. He made buying a new car a pleasure. More

BUYERS BEWARE Horrible Business, BUYERS BEWARE. I have contacted the business about 30 times over the last month, trying to get information about my the payment of Horrible Business, BUYERS BEWARE. I have contacted the business about 30 times over the last month, trying to get information about my the payment of the vehicle I traded in. During that time I was only able to speak to their general manager Ron once, saying that he believes that there was an error in the account number, which i do not believe. It has been over a month since, I purchased a vehicle from them and no payment has been made for my trade in vehicle. Sales associate Nadia was not of help either as I left, Her and Ron multiple messages with no feedback. UPDATE, I already had to make a payment for the loan that is still unpaid and the next payment is coming due soon. CHECK THIS DEALERS BETTER BUSINESS BUREAU REVIEW, MANY OTHER CUSTOMERS HAD PROBLEMS ABOUT THIS DEALER NOT PAYING OFF VEHICLES. More

On Top!! They greet you immediately when you pull up and get out of your car. Then you walk inside and a service agent asked how may I help you and they are r They greet you immediately when you pull up and get out of your car. Then you walk inside and a service agent asked how may I help you and they are right on it. They do come back to you in a reasosonabke time and keep you update. I purchased a new Beetle convertible and Pasquale greeted me and took the time first to show me the car and introduced me to Nadia and the finance agent. He made sure I was comfortable with the purchase of my car. For me it was a big moment for me if this purchase . I believe it is a BIG mistake to stop production of the BEETLE. It is a symbol to Volkswagon . Bad move and a lot of people agree. Union Volkswagon is the Best Dealership in the local area. Honesty to me is very important and I found that with this place both Sales and Service . I myself have had 4 cars and also have sent 8 people to this dealership and purchased SUV Jetta and the CC.. I feel very safe in a VW. Me and the 7 people I have sent are very satisfy!!! That’s what counts .!!!! More

Good service Overall was good. But tires were rotated and air in tires were not checked. Check tire light came on. Thank you. Manny B y e Overall was good. But tires were rotated and air in tires were not checked. Check tire light came on. Thank you. Manny B y e More

Great customer service Professional and friendly people. Not a long wait at all. They Handled my issue right away. They made sure to follow up with me after the visit and ma Professional and friendly people. Not a long wait at all. They Handled my issue right away. They made sure to follow up with me after the visit and make sure everything went well. More